Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Service Advisor
1 Year 1 Month
Danbury Kia | 07.2025 - Current
Delivered exceptional customer service by addressing inquiries and resolving concerns promptly.
Provided detailed explanations of repair services and pricing to enhance customer understanding.
Coordinated service appointments and managed scheduling to optimize workflow efficiency.
Collaborated with technicians to ensure timely completion of repairs and maintenance services.
Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
Contributed to team goals by proactively identifying opportunities for process improvements within the service department.
Service Receptionist
2 Years 1 Month
Danbury Kia | 07.2024 - Current
Scheduling customer appointments
Resolving customer concerns
Assisted the Used Car Department Manager as a backup.
Enhanced existing processes to increase efficiency
Warranty and Claims Processing
Improved the existing
Addressed and resolved customer concerns to ensure satisfaction and retention
Daycare Teacher
6 Months
Goddard School | 01.2024 - 07.2024
Designed and implemented age-appropriate curriculum fostering cognitive and social development.
Supervised classroom activities, ensuring safety and engagement among children.
Collaborated with administrative staff to align educational goals with institutional policies and procedures.
Developed positive relationships with parents, resulting in increased parental involvement and support for their child's education.
.Adapted teaching methods to accommodate diverse learning styles while maintaining consistent academic standards throughout the classroom.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
Nanny
1 Year
Private Home | 01.2023 - 01.2024
Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
Developed strong communication with parents to provide updates on children's progress, needs, and achievements.
Prepared meals and snacks for children based on dietary guidelines.
Assisted with light housekeeping duties as well as running errands.
Fostered a nurturing environment that encouraged open communication and emotional support for children.
Organized recreational outings and playdates, enhancing social skills through peer interaction.
Administered basic first-aid and medication in emergency situations.
Daycare Teacher
2 Years
Almost Home Daycare | 01.2021 - 01.2023
Communicated with children's parents and guardians about daily activities, behaviors and problems.
Supervised circle time, free play, outside play and learning and developmental activities.
Taught children foundational skills such as colors, shapes and letters.
Facilitated sensory development by introducing various tactile materials. by giving children access to numerous textures and shapes.
Implemented hands-on, play-based strategies, including games and crafts, to promote experiential learning.
Enhanced sensory abilities by giving children access to numerous textures and shapes.
Monitored children's play activities to identify and address learning opportunities and behavioral issues.
Observed children for signs of illness, injury, emotional disturbance, learning disorders and speech problems.
Monitored children's play activities to identify additional learning opportunities or behavioral issues.
Maintained detailed daily records of individual activities, behaviors, meals, and naps to track development and inform parents.
Enforced behavior expectations at all times.
Maintained consistent behavior standards to promote a positive learning environment. at all times.
Cashier and Deli Asst
5 Months
Visual Aroma | 08.2021 - 01.2022
Provided support to customers at my father's store to enhance their shopping experience.
Interact with and assist customers with orders
Serve eat-in customers
Rang up customer transactions and ensured correct change delivery
Provided attentive service to customers dining in, ensuring satisfaction.
Summer Camp Counselor (Seasonal)
1 Month
City Of Bridgeport | 07.2018 - 08.2018
Assisted Head Summer Camp Counselor in managing daily activities for group of 10+ campers
Supervised campers during recreational trips to ensure safety and engagement
Conducted daily activities focused on care and well-being of campers
Distributed meals and snacks to campers during meal times to ensure proper nutrition.
Ensuring campers remained within the outside designated area at all times
Ensure campers are released at the end of the day to the appropriate person designated for pickup
Education
High School Diploma
Pomperaug Regional High School | Southbury, CT | 06.2021
Skills
Childcare management
Multitasking and organization
Conflict resolution
Safety guidelines
Positive relationships
Superior Customer Service
Microsoft Office Suite
Time Management
Dynamic communication
Cash handling
Detail oriented
Transparency
Warrant and Claim Processing
Data entry
Records management
Certification
LABCO School of Dental Assisting Aug 2023 - Feb 2024
Certified Dental Assistant
American Red Cross Adult and Pediatric CPR Certified Training - 2020