MaKynzi Moseley

• Advised customers on vehicle service recommendations, repair needs, and maintenance schedules
• Coordinated repair orders, technician workflow, and timely status updates for service visits
• Documented customer concerns accurately and translated findings into clear work instructions
• Reviewed inspection results and explained recommended services to support informed approvals
• Resolved service issues professionally, maintaining customer satisfaction and dealership standards
• Monitored repair progress and followed up on completion details to ensure service accuracy

• Performed oil changes, fluid checks, and preventive maintenance services following shop procedures and safety standards.
• Inspected tires, tread depth, and tire pressure to support accurate service recommendations.
• Rotated tires and completed basic undercarriage inspections to identify wear, leaks, and maintenance needs.
• Communicated vehicle concerns clearly to service advisors and technicians for efficient repair coordination.

• Coordinated daily office operations, keeping administrative workflows organized and efficient.
• Managed scheduling, calendars, and appointment coordination for service and customer needs.
• Maintained accurate records for invoices, files, and customer documentation.
• Processed billing, payments, and account updates with strong attention to detail.

Delivered food to tables and coordinated front-of-house hosting responsibilities to support smooth service delivery.