Alexis Basey
Phoenix,AZ
Summary
Friendly Bartender with exceptional drink crafting and customer service skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Waitress/Bartender
Ojos Locos Sports Cantina
04.2021 - Current
- Gained experience managing time and effectively multi tasking while waiting tables
- Refined ability to handle disgruntled customers and worked to increase customer satisfaction
- Memorize over thirty food and drink items and rotating specials in order to give customized recommendations to guests
- Gained and brought in regular guests due to my ability to provide great service
- Formally trained new hires on menu items, company standards, and customer service expectations
Barista
Bikini Beans
11.2018 - 04.2021
- Memorize over 50 menu items and produce them with 100% accuracy
- Advertise menu items by posting every 3 hours to social media to bring attention to the business and let guests know about our menu items
- Provided friendly customer service all while remaining calm during periods of high volume
- Meticulously managed the cash flow operations totaling 2,000 to 10,000 dollars per shift
- Formally trained new hires on menu items, company standards, and customer service expectations
Sales associate
Steve Madden
08.2017 - 09.2018
- Ensure accurate inventory counts for over 300 items by counting stock and timely identifying and reconciling any discrepancies
- Proactively assist customers by answering questions and providing merchandise expertise, processing orders, and handling payments
Education
Estrella CC
Goodyear, AZ06.2019
Rio Salado College
Phoenix, AZ12.2018
Chabot College
Hayward, CA05.2018
Skills
- Customer service
- Strong multitasking
- Bar experience
- Greeting guests
- Team collaboration
- Order taking
References
- Elvira Gallosa, (602)-717-2488, na
- Jennifer Kennemore, (480)-553-3708, j_kennemore@yahoo.com
- Michael Hill, (480) 979-2336
Certification
CPR
Timeline
Waitress/Bartender
Ojos Locos Sports Cantina
04.2021 - Current
Barista
Bikini Beans
11.2018 - 04.2021
Sales associate
Steve Madden
08.2017 - 09.2018
Estrella CC
Rio Salado College
Chabot College
CPR
Similar Profiles
Colleen ArmijoColleen Armijo
Bartender at Ojos Locos Sports CantinaBartender at Ojos Locos Sports Cantina
Dasia AdgerDasia Adger
Bartender at Ojos Locos Sports CantinaBartender at Ojos Locos Sports Cantina
Leandro Perez PelegrinLeandro Perez Pelegrin
Dishwasher at Ojos Locos Sports CantinaDishwasher at Ojos Locos Sports Cantina