- Avid Reader
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Enjoy hobbies that combine physical activity with outdoor exploration
- I participate in a variety of outdoor recreational activities
Alexis Bates
Crowell,TX
Summary
Hello, my name is Alexis Bates, and I have been in customer-facing banking roles since December 2024. I am applying for a position within your organization to advance my career and to excell at new challenges.. During my tenure at Herring Bank, I have gained a deep appreciation for the vital role financial institutions play in our communities. Starting with little experience or knowledge in the field, I have learned a great deal and continue to expand my skills every day. By applying for this position, my goal is not only to advance personally and professionally but also to contribute my knowledge and skills to the team. I am a professional banking specialist prepared to excel in financial, accounting, and customer service. I am skilled in handling cash, balancing ledgers, and maintaining security protocols. Strong focus on team collaboration and achieving operational efficiency. Reliable, adaptable, and driven to meet and exceed client and employer expectations.
Overview
5
5
years of professional experience
Work History
Teller I
Herring Bank
Vernon, TX
12.2024 - Current
- As a teller at Herring Bank, I have completed and learned the following daily tasks:
- Processed customer transactions accurately and efficiently to enhance service delivery and satisfaction.
- Assisted customers with account inquiries, providing detailed information on products and services.
- Maintained cash drawer integrity through regular reconciliations and adherence to bank policies.
- Collaborated with team members to streamline operations and improve overall workflow efficiency.
- Resolved customer issues promptly, demonstrating strong problem-solving and communication skills.
- Kept up-to-date with banking regulations to ensure compliance in daily operations and transactions.
- Assisted customers with deposits, withdrawals, and check cashing services in a friendly and efficient manner.
- Balanced cash drawer and maintained full accountability for assigned cash on hand.
- Developed strong customer relationships by providing excellent customer service and responding to inquiries promptly.
- Greeted customers with professionalism and friendly and courteous demeanor.
- Processed loan payments, credit card payments, and other monetary transactions accurately.
- Verified the accuracy of customer account information prior to processing transactions.
- Ensured that all customer data was kept confidential according to bank policy standards.
- Adhered to security and regulatory requirements surrounding financial transactions.
- Handled incoming calls from customers regarding their accounts or inquiries about bank policies in a courteous and professional manner.
- Assisted management in bank opening and closing procedures.
- Identified fraudulent activity on accounts and took appropriate actions as needed.
- Contributed to fraud detection support, documenting suspicious activity and reporting flagged transactions.
- Utilized banking software programs to process electronic fund transfers between accounts or initiate wire transfers.
- Received checks and cash for deposit, verified amounts, and checked accuracy of deposit slips.
- Counted currency, coins and checks received, by hand, and using a currency-counting machine, to prepare them for deposit and shipment to branch banks and Federal Reserve Bank.
- Monitored bank vaults to verify correct cash balances.
- Examined checks for endorsements and to verify other information, such as dates, bank names, identification of persons receiving payments, and legality of documents.
- Resolved problems and discrepancies concerning customers' accounts.
- Carried out special services for customers, such as ordering bank cards and checks.
- Identified transaction mistakes when debits and credits did not balance.
- Prepared and verified cashier's checks.
- Performed clerical tasks, such as typing, filing and microfilm photography.
Early Childhood Educator
Rolling Plains Management Corporation
Crowell, TX
03.2022 - 08.2023
- Provided a safe and stimulating learning environment for young children.
- Developed age-appropriate activities to encourage physical, social, and intellectual development of children.
- Observed and monitored the behavior of children in order to ensure safety and provide positive guidance.
- Implemented appropriate strategies to manage challenging behaviors.
- Assisted with planning, preparing and serving meals according to dietary requirements.
- Maintained accurate records of each child's progress including daily observations and anecdotal notes.
- Collaborated with parents in order to discuss their child's progress or any concerns they may have had regarding their child's development or behavior.
- Conducted home visits in order to build relationships with families and assess the needs of individual children in their own homes.
- Attended team meetings with other educators in order to share best practices or discuss any issues related to childcare services.
- Ensured compliance with relevant regulations such as health and safety standards.
Nurse’s Aide
Crowell Nursing Home
Crowell, TX
07.2021 - 09.2021
- Provided basic patient care, including bathing and feeding.
- Assisted nurses with medical procedures, such as taking vital signs and administering medication.
- Observed patients for changes in condition or behavior, reporting any changes to the nursing staff.
- Answered call lights promptly and responded to patient needs in a timely manner.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Collaborated with other healthcare professionals to ensure quality patient care.
- Greeted visitors in a friendly manner; provided directions when needed.
- Encouraged socialization among residents through activities such as reading books or playing games.
Education
No Degree - English
Trinity Valley Community College
Athens, Texas, TXHigh School Diploma -
Community High School
Nevada, TX05.2021
Skills
- Individualized support
- Bookkeeping
- Managing supplies
- File Management
- Faculty Collaboration
- Office Management
- Safety awareness
- Clerical Support
- Data Entry
- Scheduling
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Exceptional customer service
- Cash handling and management
- Friendly
- Transaction processing accuracy
- Cash handling expertise
- Cash drawer balancing
- Financial record keeping
- Regulatory compliance
- Fraud detection proficiency
- Consumer banking specialist
Interests
Timeline
Teller I
Herring Bank
12.2024 - Current
Early Childhood Educator
Rolling Plains Management Corporation
03.2022 - 08.2023
Nurse’s Aide
Crowell Nursing Home
07.2021 - 09.2021
No Degree - English
Trinity Valley Community College
High School Diploma -
Community High School