Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Alexis Notarantonio

Angier,NC

Summary

Dynamic Account Manager with a proven track record at IXL Learning Inc., driving $60,000 to $80,000 in weekly revenue. Expert in strategic sales planning and CRM systems, I excel in fostering client relationships and leveraging data analysis to enhance customer satisfaction and business growth. Collaborative and results-oriented, I thrive in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Account Manager/SaaS Customer Support Specialist

IXL Learning Inc.
Morrisville, NC
03.2024 - Current

Drives sales of company products and services by meeting with customers using a strategic and organized approach. Accurately tracks all customer-related activities, communication, and opportunities in Salesforce.com and other CRM tools.

  • Met and exceeded the quota of renewals by 117%.
  • Manages over 300 medium to large accounts with more than 1,000 licenses and ensures timely renewal, along with a successful onboarding experience.
  • Produces, on average, $60,000 to $80,000 in revenue per week, and dedicates time to win-back campaigns.
  • Leverages customer insights, competitor insights, analytics, and customer feedback to support calls with current and prospective clients.
  • Identifies any potential impediments to the business development process and solves or escalates to senior leaders if necessary.
  • Submits orders for sales processing, and negotiates service agreements and product prices with customers, resulting in closing sales.

Associate Account Manager

IXL Learning Inc.
Morrisville, NC
01.2024 - 03.2024

Coordinated with logistics teams to ensure timely delivery of products to customers while managing 500 small-medium sized accounts.

  • Brought on 10,000 new students to the platform in the Quarter 2 school year, exceeded quota
  • Coordinated cross-functional teams to ensure successful renewal process.
  • Resolved customer complaints in a timely manner.
  • Negotiated pricing agreements with clients based on company guidelines, and encouraged multi-year subscription plans.

K-5 Elementary Teacher

Harnett County Schools
Lillington, NC
01.2021 - 01.2024

Directed individualized instruction in various subjects to achieve educational goals and drive curriculum requirements.

Worked with school administrators to develop classroom management policies for grade level.

  • Fourth grade EOG bonus for successful student performance
  • Participated in professional development workshops to improve teaching skills and knowledge.
  • Helped students learn to persevere with challenging tasks and build resilience for later educational efforts.
  • Implemented discipline procedures when necessary according to school policy.
  • Implemented multiple methods to improve student educational success.
  • Collaborated with other teachers to share best practices and resources.

Student Coordinator/Representative Assistant

New Kent County Parks and Recreation
New Kent, VA
01.2017 - 01.2020
  • Oversaw safe, welcoming and highly multicultural environment open to students.
  • Maintained accurate records of student attendance and performance data for reporting purposes.
  • Organized field trips aimed at exposing students to different cultures or areas of study.

Education

Bachelor of Arts - Political Science And Government

James Madison University
Harrisonburg, VA
05-2021

Educator Preparation Program - K-6 Elementary Education

North Carolina State/Pathway To Practice

Skills

  • Account Management
  • Strategic Sales Planning
  • CRM System Proficiency
  • Data Analysis
  • Collaborative Project Facilitation
  • Effective Client Communication

Accomplishments

  • HCS Teacher of the Year - 2021

Timeline

Account Manager/SaaS Customer Support Specialist

IXL Learning Inc.
03.2024 - Current

Associate Account Manager

IXL Learning Inc.
01.2024 - 03.2024

K-5 Elementary Teacher

Harnett County Schools
01.2021 - 01.2024

Student Coordinator/Representative Assistant

New Kent County Parks and Recreation
01.2017 - 01.2020

Bachelor of Arts - Political Science And Government

James Madison University

Educator Preparation Program - K-6 Elementary Education

North Carolina State/Pathway To Practice
Alexis Notarantonio