Dynamic Lead RN Case Manager at AZ Spine and Joint Hospital with expertise in patient assessment and care coordination. Proven ability to lead teams and ensure quality care while managing staffing effectively. Skilled in crisis communication and proficient in electronic documentation, enhancing patient outcomes and team efficiency.
Overview
18
18
years of professional experience
Work History
Lead RN Case Manager
AZ Spine and Joint Hospital
02.2023 - Current
Conduct thorough assessments of patients' medical conditions, social situations, and support networks
Continuously monitor patient progress, adjusting the care plan as needed based on their evolving needs and responses to treatment.
Facilitate clear and effective communication among all parties involved in the patient's care.
Provide patients and their families with education and information about their condition, treatment options, and care plan
Develop and implement discharge plans to ensure a smooth transition from hospital to home or other care settings
Lead the case management team to ensure the patient’s needs are met efficiently
Verify that staffing is adequate to provide proper care for patients while meeting the requirements of insurance companies to ensure timely payment.
Act as charge nurse when needed.
RN Case Manager
Heartland Hospice
06.2021 - 10.2022
Performed delegated patient care activities in the home
Communicated appropriate information to members of the interdisciplinary team
Reported patient and family information to appropriate IDG team members
Documented patient and family care provided in the home
Monitored and reported significant changes in patient condition
Participated in educating the patient and family on the physical care to be provided
Pre and Post Cardiac Cath Lab Procedure Nurse
Riverside Medical Center
06.2019 - 06.2021
Prepare patients, obtain consent for procedures, and provide any necessary medications
Recover patients after procedures, monitor their status, perform EKGs, communicate any changes in status to the physician, and document all pertinent information
Provide patient teaching about new medications, procedures performed, and lifestyle changes to help conditions
Communicate with other departments such as the Cath lab, laboratory, pharmacy, and other floors in the case of transfer
Record and provide informed reports on patients
Provide comfort to patients and families
911- Police-Fire Telecommunicator
Bradley Police Department
Bradley, USA
05.2007 - 05.2019
Field emergency and non-emergency phone calls from the community and dispatch the proper response teams, such as police, fire, or paramedics
Ensure the safety of police and fire personnel by gathering the necessary information to assess the situation before units arrive on the scene
Calm the situation while speaking to callers to obtain detailed information and prevent further injury
Provide medical instructions to residents in distress and their family members on scene who are participating in their care
Complete and file proper paperwork for state and nationwide compliance
Additionally, ensure the safety of police and fire units by evaluating and responding to high-volume radio traffic and maintaining a detailed log of all actions and occurrences
Education
Bachelor’s - Science of Nursing
Olivet Nazarene University
01.2019
Associate's - General
Kankakee Community College
05.2013
Skills
Active Illinois Nursing License
Active Arizona Nursing License
Basic Life Support CPR and AED Certification
Emergency Dispatch Provider
Effective Multitasking Under Pressure
Bedside care and monitoring
Proficient Computer Skills
Staff management
Timeline
Lead RN Case Manager
AZ Spine and Joint Hospital
02.2023 - Current
RN Case Manager
Heartland Hospice
06.2021 - 10.2022
Pre and Post Cardiac Cath Lab Procedure Nurse
Riverside Medical Center
06.2019 - 06.2021
911- Police-Fire Telecommunicator
Bradley Police Department
05.2007 - 05.2019
Bachelor’s - Science of Nursing
Olivet Nazarene University
Associate's - General
Kankakee Community College
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