Alexis Batts
Murfreesboro,TN
Summary
Proactive young professional with a versatile background, known for strong attention to detail, and adaptability. Experienced in training team members and executing successful strategies to drive customer loyalty and operational efficiency. Reliable, responsible, and driven to be an integral team member. Manages supply inventory and task list efficiently. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members.
Overview
3
3
years of professional experience
Work History
Sales Associate
Sunglass Hut
Murfreesboro, Tennessee
12.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Developed proficient skill in shaping/fitting frames to the customers liking
- Adequate in repairing frames as well as switching lenses in a safe manner
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Managed inventory to ensure product availability, contributing to uptick in sales.
- Conducted product demonstrations to highlight features and benefits, influencing purchase decisions.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
- Monitored customers for signs of security concerns and escalated issues to management.
Crew Member
Sonic
Murfreesboro, Tennessee
10.2024 - 11.2024
- Trained new team members on procedures, customer service, and sales techniques.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
Associate
Two Maids & A Mop Franchising
Murfreesboro, Tennessee
05.2022 - 07.2024
- Inventoried and replenished materials as needed
- Performed customer service calls and scheduling
- Planned daily team member schedules, using time management skills
- Performed assigned task in completion on a daily basis
- Used best practiced procedures to accomplish an A+ rating
- Transported cleaning products to and from job sites
- Provided great customer service to clients, including follow up conversations on tasks completed
- Attended and participated in any team meetings, adding value whenever possible.
Education
High School Diploma -
Oakland Highschool
Murfreesboro, TN06-2020
Skills
- Service excellence
- Cross-functional teamwork
- Organizational time strategies
- Critical thinking abilities
- Cultivating trust
- Inventory tracking
- Proficient in POS system usage
- Experience with microsoft excel, teams, and outlook
Timeline
Sales Associate
Sunglass Hut
12.2024 - Current
Crew Member
Sonic
10.2024 - 11.2024
Associate
Two Maids & A Mop Franchising
05.2022 - 07.2024
High School Diploma -
Oakland Highschool
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