Laurice Abdelhalim
Brentwood,NY
Summary
Versatile Sales Associate experienced in customer service, retail management, and healthcare assistance. Delivered exceptional service and supported clients with compassion while driving high sales through effective relationship building. Focused on teamwork and integrity to exceed performance standards and foster strong customer connections.
Overview
1
1
year of post-secondary education
16
16
years of professional experience
Work History
Sales Associate
Johnson Hyundai
Cary, North Carolina
07.2024 - 06.2026
- Guided customers in selecting vehicles tailored to their specific needs and preferences.
- Demonstrated vehicle features and benefits to enhance customer understanding and engagement.
- Oversaw inventory of automotive parts and accessories, ensuring availability and organization in the showroom.
Home Health Aide / Caregiver
Sarah Home Care
01.2021 - 01.2024
- Delivered compassionate in-home care, enhancing patients' well-being through personal hygiene support, meal preparation, and mobility assistance.
- Provided compassionate in-home care including personal hygiene, meal preparation, and mobility assistance.
- Offered companionship and emotional support to improve patients' quality of life.
- Assisted with medication reminders and light household tasks.
- Documented daily care activities and engaged with families to ensure continuity of care and address concerns.
Optical Sales / Customer Care / Data Entry / Optical Technician
Walmart Vision Center
Commack
01.2017 - 01.2024
- Guided customers in selecting frames, lenses, and optical products, enhancing their satisfaction and meeting individual visual needs.
- Maintained high sales performance and consistently exceeded department goals.
- Coordinated with optometrists to streamline patient scheduling and optimize office operations.
- Assisted optometrists with patient coordination and office operations.
- Performed precise data entry for prescriptions, insurance claims, and patient records.
- Achieved top sales performance by consistently exceeding department goals through effective customer engagement.
Cashier / Customer Service
Walmart
Commack
01.2014 - 01.2017
- Delivered fast, friendly checkout services to hundreds of customers daily.
- Resolved customer inquiries and issues, enhancing satisfaction and loyalty.
- Handled customer inquiries and resolved issues with professionalism.
- Supported front-end operations and contributed to workflow improvements, optimizing service delivery.
- Maintained reliability and punctuality in high-volume retail, fostering a collaborative team environment.
Representative / Customer Service / Administrative Assistant
Savor Coffee Inc.
01.2014 - 01.2015
- Responded to customer inquiries and processed orders to enhance service quality and accuracy.
- Managed invoice processing, billing, and database updates to ensure financial accuracy.
- Handled invoice processing, billing, and database management.
- Collaborated with management to improve administrative processes for better operational efficiency.
- Worked closely with management to streamline administrative processes.
Manager / Sales / Receiving
Long Island Variety Store
01.2010 - 01.2013
- Supervised daily store operations, enhancing sales, receiving, and inventory management efficiency.
- Trained and managed employees, fostering a culture of high-quality customer service.
- Monitored inventory and coordinated with vendors, ensuring timely restocking to maintain stock levels.
- Implemented merchandising strategies to maximize sales performance.
- Developed strong relationships with repeat customers to drive loyalty.
Education
Medical Assistant - Medical Assistant Training
Eastern Suffolk BOCES
Oakdale, NY 09.1995 - 06.1996
Some College (No Degree) - Business Administration
Suffolk Community College
Brentwood, NYSkills
- Retail sales
- Optical sales
- Persuasion techniques
- Inventory management
- Customer engagement
- Product training
- Service excellence
- HIPAA compliance
- Multitasking
- Team collaboration
- Persuasion techniques
- Communication excellence
- Interpersonal communication
- Conflict resolution
- Problem solving
- Relationship management
- HIPAA compliance
- Customer engagement
- Persuasion techniques
- Communication excellence
Timeline
Sales Associate
Johnson Hyundai
07.2024 - 06.2026
Home Health Aide / Caregiver
Sarah Home Care
01.2021 - 01.2024
Optical Sales / Customer Care / Data Entry / Optical Technician
Walmart Vision Center
01.2017 - 01.2024
Cashier / Customer Service
Walmart
01.2014 - 01.2017
Representative / Customer Service / Administrative Assistant
Savor Coffee Inc.
01.2014 - 01.2015
Manager / Sales / Receiving
Long Island Variety Store
01.2010 - 01.2013
Medical Assistant - Medical Assistant Training
Eastern Suffolk BOCES
09.1995 - 06.1996
Some College (No Degree) - Business Administration
Suffolk Community College