Alexis Bell
Kingston,TN
Summary
Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs.
Overview
2
2
years of professional experience
Work History
Assistant Manager
The Crow's Nest At Usf St. Petersburg
Ten Mile, Tennessee
01.2024 - 11.2024
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Created and managed budgets for travel, training, and team-building activities.
- Delegated work to staff, setting priorities and goals.
- Waitress full time
- Bartender- when needed
- Assigned work and monitored performance of project personnel.
- Introduced time-management techniques to help new servers efficiently balance multiple tables and customer requests.
- Performed continuous reviews of wait staff and provided feedback directly to team members as well as managers.
- Collaborated with management to identify training needs and develop strategies for continuous improvement.
- Reviewed servers' performance regularly by observing them interacting with customers during meal services.
- Stocked ice bins and coolers as needed throughout shift.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
Server
Texas Roadhouse
Knoxville, Tennessee
09.2022 - 01.2024
- Took orders from customers accurately and in a timely manner.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Monitored dining room for cleanliness and proper set-up at all times.
Education
GED -
Baker High School
Baker, FL02-2016
Skills
- Policy enforcement
- Closing oversight
- Staff supervision
- Problem-solving
- Team motivation
- Sales reporting
- Multitasking and organization
- Goal setting
- Customer relations
- Money handling
Timeline
Assistant Manager
The Crow's Nest At Usf St. Petersburg
01.2024 - 11.2024
Server
Texas Roadhouse
09.2022 - 01.2024
GED -
Baker High School