Alexis Benton
Garland,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Substitute Teacher
Garland ISD
Garland, TX
08.2023 - Current
- Provided instruction and guidance to students in the absence of a regular teacher.
- Enforced classroom routines to keep students on schedule and operating at consistent level.
- Managed high school classrooms during teacher absences.
- Supervised students during recess, break times and dismissal periods to prevent injuries and fights.
- Took attendance and maintained attendance records during period as substitute.
- Explained assignments and relayed information from lead teacher.
Bartender/Assistant Restaurant Manager
Applebees
Grand Prairie, TX
04.2014 - Current
- Manage daily operations, inventory, ordering for the restaurant
- Increase weekday bar attendance through excellent customer service and drink promotions
- Manage and train restaurant and bar staff
- Promptly resolve customer concerns with excellent customer service.
- Greeted customers and provided friendly service.
- Performed daily opening and closing duties according to established procedures.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Customer Service Representative
Quest Diagnostics
Lenexa, KS
08.2016 - 11.2016
- Resolved complex customer inquiries and increasing customer satisfaction while managing system requirements
- Assisted with mentorship training and development of new employees.
- Answered inbound calls, chats and emails to facilitate customer service.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Answered customer inquiries and provided accurate information regarding products and services.
Education
High School Diploma -
Marshall High School
Marshall, MO05-2011
Some College (No Degree) -
State Fair Community College
Sedalia, MOSkills
- Restaurant Management/Business Operations
- Specialized Beer, Wine, and Liquor Knowledge
- Customer Service/Problem Solving
- Microsoft Office/Computer Skills
- TABC, Food Handlers Certified
- POS Systems/Business Systems
- Time Management
- Inventory Management
- Verbal and written communication
- Excellent Organizational skills
- Organizational Abilities
- Verbal and Written Communication
- Adaptable
Activities
Love all sports, enjoy time on the beach and water sports, cherish time spent with family and friends.
Certification
- TABC
- BLS
- Food Handlers
Timeline
Substitute Teacher
Garland ISD
08.2023 - Current
Customer Service Representative
Quest Diagnostics
08.2016 - 11.2016
Bartender/Assistant Restaurant Manager
Applebees
04.2014 - Current
High School Diploma -
Marshall High School
Some College (No Degree) -
State Fair Community College