Summary
Overview
Work History
Education
Skills
Timeline
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Alexis Biggins

Tucson,AZ

Summary

Adept at elevating guest experiences, I excelled in a fast-paced environment at Hifi Kitchen & Cocktails, showcasing exceptional customer service and a strong work ethic. My expertise in cash handling and safe food practices, coupled with a knack for memory retention, significantly enhanced service efficiency and customer satisfaction.


Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance with dedication and enthusiasm.

Overview

4
4
years of professional experience

Work History

Bartender

Playground Bar & Lounge
03.2024 - Current
  • Enhanced customer experience with engaging conversations and personalized drink recommendations.
  • Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.

Bartender

R Bar
08.2023 - Current
  • Assisted with inventorying beverage stock and bar supplies.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and drinks.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.

Bartender and Vip Server

Hifi Kitchen & Cocktail
03.2022 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, setting up for incoming shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Server

Hooligans Sports Bar
03.2021 - 04.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Education

Billings West Highschool
Billings, MT
06.2019

Skills

  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Memory retention
  • Safe Food Handling
  • High-volume dining
  • Strong multitasking
  • Liquor, beer, and wine knowledge
  • Clear and effective communication
  • Hospitality service expertise

Timeline

Bartender

Playground Bar & Lounge
03.2024 - Current

Bartender

R Bar
08.2023 - Current

Bartender and Vip Server

Hifi Kitchen & Cocktail
03.2022 - Current

Server

Hooligans Sports Bar
03.2021 - 04.2022

Billings West Highschool

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Alexis Biggins