ALEXIS BLACKBURN
Saratoga Springs,NY
Summary
Aspiring wellness professional with multidimensional knowledge of holistic health. Passionate about expanding the traditional approach of mental health and exceptional patient support in an alternative treatment environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Success Coordinator
Hometown Healthcare
06.2023 - Current
- Providing excellent customer service by promptly answering patient inquiries.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Advised patients and families on health topics pertinent to care and treatment.
Clinical Practice Manager
Klarisana
02.2022 - 05.2023
- Provided patient education on groundbreaking Ketamine therapy process
- Managed daily practice operations to optimize appointment scheduling, patient experience, and clinic flow
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
- Ordered all clinic supplies and kept check on inventory levels.
- Addressed and remedied all patient or team member issues.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support in a therapeutic environment
Fitness Trainer
F45
04.2021 - 03.2023
- Recruited gym members using consultative, upbeat approach
- Instructed clients on proper lifting and exercise techniques to reduce injuries
- Demonstrated recovery techniques and stretches to relieve soreness, aches and pains
- Trained new employees on company policies, product information and instructional techniques
- Motivated clients to maintain healthy habits and meet personal goals.
Talent Acquisition Specialist
Robert Half
05.2021 - 08.2021
- Assisted full cycle recruiting with answering phone calls in regards to job postings, calling reference checks, and coordinating between employer and potential candidates
- Processed and submitted I9 documentation
- Brought in highly qualified applicants, targeted recruitment strategies on key candidate pools
- Worked in Salesforce CRM
- Collaborated with hiring managers.
Administrative Manager
Ann Arbor Rug & Carpet Cleaning
11.2019 - 08.2020
- Liaised between staff and customers to streamline flow of information
- Documents invoices for all services performed using QuickBooks
- Microsoft Excel
- Prepared and reviewed operational reports and schedules to ensure accuracy and efficiency
- Supported workflow of daily administrative tasks to achieve targets and deadlines
- Welcomed guests, issued passes and took incoming phone calls at reception.
Education
Master of Science (M.S.) - Psychology -
Indiana Institute of Technology
Fort Wayne, Indiana03.2021
Bachelor of Science (B.S.) - Psychology -
Indiana Institute of Technology
Fort Wayne, Indiana05.2019
Skills
- Goal Attainment
- Coordination
- Relationship Building
- Wellness Strategies
- Mental Health Support
- Team Leadership
- Psychedelic Therapy
- APA Research Writing & Literature Reviews
- Scholarly Databases
Accomplishments
- Four Year Collegiate Athlete & Two Year Team Soccer Captain
- Senior Capstone Research Experience - Analyzed clinical research on Psilocybin's efficacy in treatment resistant depression
- Early College Alliance at Eastern Michigan University graduate
References
Casey Sayre, Operations Director, Klarisana, 732-556-8215 Amber Carrion, HR Manager, Klarisana, 719-494-7533
Certification
- CPT - Certified Personal Trainer: National Academy of Sports Medicine (NASM)
- Certified Behavior Change Specialist, National Academy of Sports Medicine (NASM)
- First Aid/CPR Certified
Timeline
Patient Success Coordinator
Hometown Healthcare
06.2023 - Current
Clinical Practice Manager
Klarisana
02.2022 - 05.2023
Talent Acquisition Specialist
Robert Half
05.2021 - 08.2021
Fitness Trainer
F45
04.2021 - 03.2023
Administrative Manager
Ann Arbor Rug & Carpet Cleaning
11.2019 - 08.2020
Master of Science (M.S.) - Psychology -
Indiana Institute of Technology
Bachelor of Science (B.S.) - Psychology -
Indiana Institute of Technology
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