Alexis Bland
Midlothian,VA
Overview
8
8
years of professional experience
Work History
Merchandise Associate
T.J. Maxx
03.2024 - Current
- Efficiently manage merchandise, ensuring accurate inventory and optimal shelf placement
- Optimize shelf layouts leading to a more efficient customer shopping experience
- Conducted thorough merchandise audits to maintain high accuracy in inventory tracking
- Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
Lead Cashier
Ulta Beauty
02.2024 - Current
- Efficiently manage transactions, boosting customer satisfaction and streamlining sales processes
- Lead team to enhance checkout efficiency, fostering a supportive and productive work environment
- Mentored new cashiers, enhancing team competence and cohesion
- Driving loyalty results, including credit, through a focus on performance
Head Cashier Supervisor
Lowes Home Improvment
05.2021 - 02.2024
- Verified the accuracy of daily cashier batches by checking receipts, checks, and cash
- Resolved customer issues for front-line and departments throughout the store by employing strong operations knowledge and problem-solving abilities
- Backed up cashiers and customer service employees on questions such as rules on refunds and defective items
- Observed associate flow and identified areas for mentoring and retraining, as well as highlighted associates exceeding expectations
- Kept track of internet orders and made sure they were picked and staged promptly and quality controlled check.
Customer Service Cashier
Lowes Home Improvment
01.2018 - 05.2021
- Resolved customer complaints and maintained clean and tidy checkout area
- Met customer service goals and exceeded customer expectations
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Cashier
Bojangles' Famous Chicken 'n Biscuits
08.2016 - 01.2018
- Greeted customers entering store and responded promptly to customer needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Arts - Fashion Merchandising
Virginia Commonwealth University
Richmond, VA12.2023
Associate of Science - General Studies
John Tyler Community College
Chester, VA05.2021
Skills
- Adobe Suite
- Google Suite
- Microsoft Suite
- Advanced Google Analytics
- Store Opening and Closing
- Staff Training
- Operations Leadership
- Team Leadership
- E-commerce Management
Timeline
Merchandise Associate
T.J. Maxx
03.2024 - Current
Lead Cashier
Ulta Beauty
02.2024 - Current
Head Cashier Supervisor
Lowes Home Improvment
05.2021 - 02.2024
Customer Service Cashier
Lowes Home Improvment
01.2018 - 05.2021
Cashier
Bojangles' Famous Chicken 'n Biscuits
08.2016 - 01.2018
Bachelor of Arts - Fashion Merchandising
Virginia Commonwealth University
Associate of Science - General Studies
John Tyler Community College