I’m an energetic individual with a background in customer service and sales. I have excelled in roles requiring great communication and people skills, and proficient computer skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Broista
Dutch Bros
Prescott Valley, AZ
03.2025 - Current
Fast-paced environment
Provided excellent customer service by responding to inquiries quickly and professionally.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Adhered to health department regulations concerning sanitation standards.
Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Seasonal Worker
Target
Prescott, AZ
10.2024 - 01.2025
Stocked shelves with incoming inventory items.
Assisted customers with product selection and purchase decisions.
Kept up to date on current promotions, policies, and procedures.
Ensured compliance with safety regulations while handling merchandise.
Operated a cash register to process customer payments.
Sorted merchandise into appropriate departments for display or sale.
Barista
Scooter's Coffee
Prescott, AZ
02.2024 - 10.2024
Memorized recipes for specialty coffee beverages and seasonal offerings.
Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.
Stocked customer service stations with paper products or beverage preparation items.
Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Operated cash registers to process customer payments.
Held keys, and closed and opened the store.
Greeted customers and took orders for coffee drinks, food items, and other beverages.