Alexis Blauvelt
Montesano
Summary
Detail-oriented kitchen lead with a strong focus on training team members and optimizing workflow. Proven ability to enhance customer experience through active listening and effective problem-solving.
Overview
4
4
years of professional experience
Work History
Barista, Kitchen Lead
Jitterhouse
Hoquiam, WA
08.2024 - Current
- Prepared and served high-quality beverages in fast-paced environment.
- Maintained cleanliness and organization of workspace to ensure efficient operations.
- Assisted customers with menu selections and provided product knowledge.
- Operated espresso machines and brewing equipment proficiently.
- Handled cash transactions accurately, ensuring financial integrity at point of sale.
- Collaborated with team members to optimize workflow during peak hours.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
- Used POS system to accurately enter orders and process payments.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Crew Member
Extreme Fun Center
Aberdeen, WA
03.2022 - 08.2024
- Provided exceptional customer service to enhance guest experiences and satisfaction.
- Maintained cleanliness and safety standards throughout the facility.
- Operated and monitored various amusement attractions, ensuring compliance with safety protocols.
- Assisted in training new crew members on operational procedures and customer interaction techniques.
- Resolved guest inquiries and complaints promptly, reinforcing positive relationships with visitors.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Stocked, replenished and retrieved redemption merchandise and tokens and informed management of low inventory.
- Maintained appearance of arcade floor and surrounding areas by cleaning surfaces, counters and equipment.
- Oversaw maintenance and operation of Go Karts, Bumper cars and Laser Tag equipment, maintaining safety, cleanliness and operational efficiency.
Education
High School Diploma -
Gravity ESD 113
Hoquiam, WACulinary Arts AA - Culinary Arts
Grays Harbor College
Aberdeen, WA05-2027
Skills
- Time management
- Attention to detail
- Cash handling
- Active listener
- Exceptional customer service
- Opening and closing duties
- Food preparation
- Safe food handling practices
- Coffee machinery
- Quality control
- Food running
- Cooking
- Knife skills
- Cooking techniques
- Food presentation
- Purchasing
- ServSafe certification
Timeline
Barista, Kitchen Lead
Jitterhouse
08.2024 - Current
Crew Member
Extreme Fun Center
03.2022 - 08.2024
High School Diploma -
Gravity ESD 113
Culinary Arts AA - Culinary Arts
Grays Harbor College