Alexis Boardman
Ely,NV
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
11
11
years of professional experience
Work History
Events Sales Coordinator
THE RANCH Restaurant & Saloon
01.2019 - 01.2025
- Exceeded sales targets by cultivating a strong network of potential clients and referrals.
- Delivered exceptional customer service, resulting in repeat business from satisfied clients.
- Streamlined communication between clients, team members, and vendors for efficient event planning.
- Generated leads through targeted outreach efforts and participation in industry events.
- Conducted market research to identify new opportunities within the event industry landscape.
- Elevated company reputation within the industry by consistently delivering high-quality events that exceeded client expectations.
Events Administrative Assistant
THE RANCH Restaurant & Saloon
03.2018 - 01.2019
- Implemented data-driven improvements to the planning process, resulting in more efficient workflows and reduced costs.
- Provided exceptional customer service to event attendees, fostering a welcoming atmosphere and addressing concerns promptly.
- Coordinated logistics for multiple large-scale events, ensuring smooth operations and positive attendee feedback.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
Host
THE RANCH Restaurant & Saloon
08.2016 - 02.2018
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Server
Jailhouse Cellblock Steakhouse
06.2014 - 08.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Paraprofessional
White Pine County School District
09.2014 - 06.2016
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Education
High School Diploma -
White Pine County High School
Ely, NVSkills
- Goal-oriented mindset
- Public relations
- Customer service
- Time management
- Multitasking Abilities
- Excellent communication
Timeline
Events Sales Coordinator
THE RANCH Restaurant & Saloon
01.2019 - 01.2025
Events Administrative Assistant
THE RANCH Restaurant & Saloon
03.2018 - 01.2019
Host
THE RANCH Restaurant & Saloon
08.2016 - 02.2018
Paraprofessional
White Pine County School District
09.2014 - 06.2016
Server
Jailhouse Cellblock Steakhouse
06.2014 - 08.2016
High School Diploma -
White Pine County High School
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