Alexis Bonds
Vancouver,WA
Summary
Highly proactive, flexible, results-oriented Manager offering focused leadership and hospitality operations knowledge to drive profitability. Exceptional communication and staff oversight skills. Consistent career history of operations improvement, team building and revenue increases.
Overview
17
17
years of professional experience
Work History
Restaurant-general-manager
Who Song & Larry's - Xperience Restauarnt Groups
06.2015 - Current
- Successfully lead unit to year over year growth.
- Carefully interviewed, selected, trained, and supervised staff.
- Set clear expectations and created positive working environment for employees.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Verified accurate records and sufficient supplies by conducting regular inventories of food, beverages, glassware and other materials.
- Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
- Analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
Restaurant Manager
Who Song And Larry's - Xperience Restaurant Groups
01.2015 - 06.2015
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Promoted from restaurant manager to General Manager within 6 months.
Bartender/Cocktail Server
Who Song And Larry's - Xperience Restaurant Group
06.2006 - 06.2015
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Bachelor of Arts - Digital Technology And Culture
Washington State University
Pullman, WA05.2008
Skills
- Legal Standards
- Loss Prevention Strategies
- Strategic Forecasting
- Staffing and Sales Reporting
- Labor and Food Cost Control
- Training and Development
- Staff Scheduling
- Guest Interaction
- Restaurant Promotion Management
- Hospitality Management
- Event sales and execution
Timeline
Restaurant-general-manager
Who Song & Larry's - Xperience Restauarnt Groups
06.2015 - Current
Restaurant Manager
Who Song And Larry's - Xperience Restaurant Groups
01.2015 - 06.2015
Bartender/Cocktail Server
Who Song And Larry's - Xperience Restaurant Group
06.2006 - 06.2015
Bachelor of Arts - Digital Technology And Culture
Washington State University
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