Alexis Brockington
Waco,TX
Summary
Dynamic professional with a proven track record at Walmart, excelling in customer service and product selection. Leveraged strong decision-making and relationship-building skills to enhance customer satisfaction and streamline inventory processes, achieving significant improvements in efficiency and service quality. Committed to delivering exceptional shopping experiences through empathy and expertise.
Overview
7
7
years of professional experience
Work History
Online Personal Shopper
Walmart
Hewitt, TX
12.2020 - Current
- Assisted customers with product selections and personalized shopping experiences.
- Utilized Walmart's online platform to fulfill customer orders efficiently.
- Collaborated with team members to optimize inventory management processes.
- Responded promptly to customer inquiries, enhancing overall satisfaction levels.
Team Leader
Wingstop
Bellmead, TX
09.2019 - 12.2020
- Supervised daily operations, ensuring compliance with food safety and quality standards.
- Trained and mentored team members to enhance performance and customer service skills.
- Streamlined inventory management processes to reduce waste and improve cost efficiency.
- Implemented staff scheduling systems to optimize labor costs while maintaining service levels.
Education
High School Diploma -
McNeil High School
Austin, TX05.2013
Skills
Patience and empathy
Customer service expertise
Sales experience
Product picking
Customer service
Decision-making
Accurate money handling
Relationship building
Timeline
Online Personal Shopper
Walmart
12.2020 - Current
Team Leader
Wingstop
09.2019 - 12.2020
High School Diploma -
McNeil High School