Alexis Brown
Franklin Park,IL
Summary
With a proven track record at the Secretary of State Office, I excel in data entry and customer service, significantly enhancing office efficiency and customer satisfaction. My adeptness in resolving financial discrepancies and managing complex documentation underscores my strong work ethic and attention to detail.
Developed wide range of customer service skills in fast-paced environment, including communication and problem-solving abilities. Adept at handling inquiries, resolving issues, and maintaining positive customer relationships. Seeking to transition into new field, leveraging these skills to contribute effectively.
Overview
10
10
years of professional experience
Work History
Personal Service Representative
Secretary of State Office
02.2020 - Current
- Experienced in managing driver’s licenses and IDs, including reviewing driving histories, processing renewals, and ensuring accurate updates to licensing records.
- Skilled in office accounting, ensuring accurate management of financial transactions. Diligently investigates discrepancies, whether short or over, to identify and resolve issues, maintaining precise financial records.
- Proficient in managing all aspects of vehicle documentation, including title work, registration, and plate inquiries.
- Experienced in ensuring accurate processing of vehicle titles, coordinating timely registration renewals, and handling all related paperwork efficiently.
- Experienced in efficiently collecting payments, following up on overdue accounts, and ensuring timely and accurate transactions.
- Provides excellent customer service to support during high-stress situations, helping customers remain calm while finding effective solutions to their problems.
Beauty Salon Manager/Cosmetologist
Kelly Sarti
04.2015 - 01.2020
- Experienced in managing driver’s licenses and IDs, including reviewing driving histories, processing renewals, and ensuring accurate updates to licensing records.
- Skilled in office accounting, ensuring accurate management of financial transactions. Diligently investigates discrepancies, whether short or over, to identify and resolve issues, maintaining precise financial records.
- Proficient in managing all aspects of vehicle documentation, including title work, registration, and plate inquiries.
- Experienced in ensuring accurate processing of vehicle titles, coordinating timely registration renewals, and handling all related paperwork efficiently.
- Experienced in efficiently collecting payments, following up on overdue accounts, and ensuring timely and accurate transactions.
- Provides excellent customer service to support during high-stress situations, helping customers remain calm while finding effective solutions to their problems.
Education
Cosmetologist - Cosmetology
Niles School of Cosmetology
Niles, IL06.2019
High School Diploma -
Maine South High School
Park Ridge, IL05.2017
Skills
- Strong work ethic
- Data entry proficiency
- Problem-solving
- Customer service
- Attention to detail
- Time management
- Problem-solving abilities
- Multitasking and organization
Timeline
Personal Service Representative
Secretary of State Office
02.2020 - Current
Beauty Salon Manager/Cosmetologist
Kelly Sarti
04.2015 - 01.2020
Cosmetologist - Cosmetology
Niles School of Cosmetology
High School Diploma -
Maine South High School
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