Alexis Bruner
Taylor,MI
Summary
Reliable Truck Driver with experience in managing routes efficiently and ensuring safe delivery of goods. Skilled in vehicle maintenance, route planning, and customer service, consistently meeting deadlines and exceeding expectations in fast-paced environments. Proven ability to improve processes for increased efficiency in delivery operations, resulting in higher satisfaction levels from clients and partners.
Overview
14
14
years of professional experience
Work History
Air Package Car Driver
UPS
Taylor, MI
2023.02 - Current
- Loaded and unloaded packages from delivery vehicle onto delivery cart or hand truck.
- Transported hazardous materials in accordance with DOT regulations.
- Completed paperwork accurately documenting pickups and deliveries as required by company policy.
- Regularly monitored fuel levels of assigned vehicle and refueled it when necessary.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Delivered packages to customers in a safe and timely manner according to established routes and time schedules.
- Performed pre-trip inspection of vehicle before leaving hub location.
- Handled customer complaints regarding lost or damaged packages in an efficient manner.
- Inspected vehicles for mechanical items and safety issues, reported any problems to supervisor.
- Provided courteous customer service when interacting with individuals at pick-up and delivery destinations.
- Ensured compliance with all federal and state laws governing motor carrier operations such as hours of service regulations.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Assisted other drivers as needed during peak periods or emergency situations.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
Package Handler
UPS
Romulus, MI
2012.06 - 2023.02
- Assisted with loading and unloading of irregularly shaped or oversized packages manually.
- Ensured compliance with postal regulations regarding hazardous materials handling.
- Assisted in inventory management and stock replenishment activities.-Load/Unload Aircraft planes, ULDs, Package Cars, and Trucks
- Operated cargo tug to transport goods efficiently.
- Sorted packages systematically to enhance workflow.
- Direct packages to the correct destination.
- Verified proper and safe loading of packages.
- Conducted comprehensive training on safe handling of hazardous materials.
- Conducted comprehensive airport safety measures training.
- Applied correct body mechanics techniques in daily tasks.
- Ensure safe work environment daily.
Omni Channel Customer Service Specialist
JCPenney
Taylor, MI
2013.09 - 2022.01
- Delivered outstanding customer service across various departments.
- Managed transactions and processed payments efficiently.
- Performed bra fitting measurements for customers.
- Provided tailored assistance to customers with disabilities.
- Consistently exceeded expectations by supporting customers efficiently.
- Place online orders for customers
- Handled online package distribution to customers.
- Maintained cleanliness and orderliness throughout store premises.
- Facilitated store opening and closing.
- Assisted in training new hires in various departments
- Skilled in various departments
Medical Assistant
Michigan Medicine
Ann Arbor, Michigan
2014.08 - 2014.12
- Conducted venipunctures to obtain blood samples.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Organized patient charts before each day's clinic sessions began.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Check in and Check out patients
- Coordinated and organized patient appointment schedules.
- Utilized EPIC EHR systems for maintaining electronic health records.
- Managed inbound calls addressing patient queries and issues.
- Acquired and scanned patient documents and records.
- Documented patient vitals to ensure accurate records.
- Sent collected specimens to laboratory for analysis.
- Prepared patients for physician consultations.
- Sanitized patient rooms daily.
- Maintained lobby refreshments for patients.
- Directed patient laundry to accurate destination for washing.
- Collaborated with physicians regarding patient care.
- Ensured patient's privacy and safety at all times.
Retail Associate and Historical Presenter
The Henry Ford Museum Of American Innovation
Dearborn, Michigan
2011.09 - 2013.07
- Delivered detailed presentations on significant historical figures.
- Cashier
- Achieved incremental product sales with every initial purchase.
- Create fudge for customer orders.
- Sanitized gift shop effectively at end of day.
- Deliver outstanding customer support.
- Addressed customer inquiries with accurate information.
- Transformed into character seamlessly.
College Program Food and Beverage Cast Member
Walt Disney World Resort
Lake Buena Vista, Florida
2011.01 - 2011.08
- Exceeded expectations consistently.
- Welcomed guests with a friendly demeanor at all times.
- Handled cash transactions with efficiency and attention to detail.
- Provided prompt and courteous food and beverage service to guests, including alcoholic selections.
- Demonstrated commitment to delivering outstanding customer service.
- Prepare diverse culinary dishes.
- Managed kitchen operations throughout daily shifts.
- Maintained cleanliness of kitchen and dining areas to ensure hygiene standards.
- Ensure well-stocked shelves and condiment bar are consistently maintained.
Education
Associate of Science -
Wayne County Community College
Detroit, MI2023-06
Certificate - Cosmetolgy
Regency Beauty Institute
Southgate, MI2015-12
Certificate - Medical Assisting
Ross Medical Education Center
Taylor2013-12
High School Diploma -
Wayne Memorial High School
Wayne, MI2010-06
Some College (No Degree) - Pre-Medicine
Eastern Michigan University
Ypsilanti, MISkills
- Epic Systems Electronic Health Records
- Excellent Customer Service
- Phone Operations
- Attention to detail
- Good at Assessing Situations and creating solutions
- Problem Solver
- Warehouse operations
- Efficient route optimization
- Heavy lifting
- Safe driving practices
- Delivery scheduling
- Route planning
- Applying Proper Body Mechanics and Posture
- Documentation
- Multi-line telephone operations
- Inbound and outbound calling
- Credit card payment processing
- Typing proficiency
- Multitasking and organization
- Retail sales customer service
- Appointment scheduling
- Microsoft Office Suite
- Product education
- Stress management
- Time management
- Computer proficiency
- Task prioritization
- Shipping procedures
- Professional telephone demeanor
Timeline
Air Package Car Driver
UPS
2023.02 - Current
Medical Assistant
Michigan Medicine
2014.08 - 2014.12
Omni Channel Customer Service Specialist
JCPenney
2013.09 - 2022.01
Package Handler
UPS
2012.06 - 2023.02
Retail Associate and Historical Presenter
The Henry Ford Museum Of American Innovation
2011.09 - 2013.07
College Program Food and Beverage Cast Member
Walt Disney World Resort
2011.01 - 2011.08
Associate of Science -
Wayne County Community College
Certificate - Cosmetolgy
Regency Beauty Institute
Certificate - Medical Assisting
Ross Medical Education Center
High School Diploma -
Wayne Memorial High School
Some College (No Degree) - Pre-Medicine
Eastern Michigan University