Alexis Burfield
Amarillo,TX
Summary
Compassionate and dedicated Mental Health Technician with experience at NWTHS Behavioral Health. Skilled in crisis intervention and patient care, ensuring safety and well-being. Proficient in managing confidential files and scheduling appointments, while fostering positive relationships with clients. CPR/BLS certified, demonstrating commitment to high-quality care in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Mental Health Technician
NWTHS BEHAVIORAL HEALTH
07.2020 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
Front Desk Receptionist
Coulter Drive Optical
01.2020 - 07.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
Nurse Technician
Kent K. Sorajja’s Office, MD.
07.2012 - 07.2019
- Assisted nursing staff and medical doctor with essential tasks, ensuring efficient delivery of high-quality care to patients.
- Managed time effectively while multitasking between various responsibilities within a fast-paced clinical setting.
- Provided prompt and accurate services such as CPR and first aid during emergencies.
Education
Certified Mental Health Technician -
Amarillo College
Amarillo, TX10.2022
HS Diploma -
Canyon High School
Canyon, TX05.2013
Skills
- Experience with confidential files
- Multi task
- Answer phone calls
- Schedule appointments
- Check-in and check-out process
- Involvement in the medical field
- CPR/BLS certified
Timeline
Mental Health Technician
NWTHS BEHAVIORAL HEALTH
07.2020 - Current
Front Desk Receptionist
Coulter Drive Optical
01.2020 - 07.2020
Nurse Technician
Kent K. Sorajja’s Office, MD.
07.2012 - 07.2019
Certified Mental Health Technician -
Amarillo College
HS Diploma -
Canyon High School
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