Daysia Dedeaux
Biloxi,MS
Summary
Seeking a position in an environment that offers a greater challenge and opportunity to help the company advance efficiently and productively while saving lives
Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Specialized Treatment Facility
09.2023 - Current
- Administers basic life saving techniques
- Performs or assists in the performance of activities of daily living, to include, but not limited to bathing, shaving, and brushing teeth
- Writes non-technical reports, documenting a patient's behavior, activities and progress towards habilitation/treatment plan goals
- Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties
- Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes
- Communicated with clients to assess mental health needs and develop individualized treatment plans
Signal Support Specialist (25U)
US Army Reserve
10.2022 - Current
- Provide constantly for the signal support installation and troubleshooting of communications systems
- Installed, configured, and maintained signal support systems and equipment
- Ensure the proper operational integrity of signal support systems, equipment, and networks
- Coordinate signal support activities with staff and other personnel
- Properly trained personnel in the use of signal support systems and equipment
- Efficiently and effectively monitored signal strength levels and performed troubleshooting to ensure reliable communications were available
- Performed unit maintenance on authorized C & E systems and COMSEC devices
- Prepare maintenance and supply requests for field level signal support
- Assist users with battlefield signal support systems and terminal devices, integrated signal systems and networks, performed unit level maintenance on authorized signal equipment and associated electronic devices
- Train and provide technical assistance to users of signal equipment, operated and performed preventive maintenance checks and service (PMS) on assigned vehicles and power generators
Home Health Aide
Home Health Aid
07.2020 - 07.2021
- Works collaboratively and routinely communicates with specialist care clinical staff, administrative personnel, and superiors to provide specialized nursing care to patients and performs treatments and procedures requiring skills and extensive knowledge specific to patients conditions, medical treatment, and an understanding of the effects of the treatment
- Continues to serve as a coordinator of incoming calls receiving a wide range of inquiries from updating patient demographic data when scheduling and managing follow-up appointments, consults and entering recall reminder requests.
- Assists with developments and implementation of policies and procedures pertinent to the program, including quality assurance and program evaluation activities
- Gathers, analyzes, and prepares information while applying sound judgment when responding to inquiries. Serves as the liaison between the patient/family, vendor, and provides a channel through which staff can respond to patients' needs and concerns.
- Receives and hears complaints, grievances and other requests for information from the patient or from individuals acting on behalf of the patient.
- Assists the team to reinforce the plan of care and self-help solutions
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients
- Working knowledge of Microsoft Word, Excel, Access, PowerPoint, Outlook corporate email account, and other related points of data tools to use for reporting, recording, and communication purposes.
- Orient and train new employment to the unit
FedEx Ground Specialist
Fed Ex Ground
06.2020 - 10.2020
- Enhanced team productivity by streamlining processes and implementing time-saving strategies
- Developed strong client relationships through consistent communication and attentive service
- Increased sales revenue with targeted marketing campaigns and strategic product positioning
- Reduced costs by identifying inefficiencies in operations and implementing cost-saving measures
- Properly sort packages and stacks within their proper location not limited to pallets or storage area
- Conscious of adhering to all warehouse safety guidelines and policies
- Acknowledge, analyze, resolve and report any issues to the warehouse manager
- Consistently load and unlock packages at the warehouse and disseminate as necessary to proper location/station
Education
Associate of Arts -
South West Mississippi Community College
Summit, MS05-2019
High School Diploma -
Pass Christian High School
Pass Christian, MS05-2017
Skills
- Oral and Writing Communication
- Document Retrieval
- Program Files Maintenance
- Records Management
- Office Administration
- Oversight
- Team
- Mapping
- Process
Certification
- Signal Regimental Affiliation, 08/07/23
- Signal Support Specialist 101-25U10, 04/03/23
Timeline
Mental Health Technician
Specialized Treatment Facility
09.2023 - Current
Signal Support Specialist (25U)
US Army Reserve
10.2022 - Current
Home Health Aide
Home Health Aid
07.2020 - 07.2021
FedEx Ground Specialist
Fed Ex Ground
06.2020 - 10.2020
- Signal Regimental Affiliation, 08/07/23
- Signal Support Specialist 101-25U10, 04/03/23
Associate of Arts -
South West Mississippi Community College
High School Diploma -
Pass Christian High School
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