Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Paul McKeon

LAS VEGAS

Summary

Highly organized Support Staff Member well versed in providing administrative and client support. Knowledgeably in various group topics such as cognitive behavioral therapy Considered highly motivated, valuable team player and hardworking professional.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Mental Health Technician

Spring Mountain Treatment Center
11.2023 - Current
  • Assisted in daily patient care, ensuring adherence to treatment plans and fostering a supportive environment.
  • Monitored patient behavior and reported changes to healthcare team, enhancing overall care quality.
  • Facilitated therapeutic activities, promoting engagement and emotional well-being among patients.
  • Collaborated with multidisciplinary teams to develop individualized treatment strategies that improved patient outcomes.

Support Staff 1

Southren California Alcohol And Drug Programs
07.2022 - 08.2023
  • Attended training sessions to stay updated on procedures and services.
  • Answered telephone and assisted callers by providing information or directing to appropriate employee.
  • Followed up with customers to verify satisfaction and address outstanding concerns.
  • Assisted employees with making copies, sending faxes, and filing paperwork.
  • Communicated with clients on behalf of staff to relay messages and information.
  • Logged customer inquiries and service requests into company CRM system to maintain accurate records.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed filing system, entered data and completed other clerical tasks.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.

Mentor

State Of California Department Of Corrections
06.2019 - 11.2021
  • Served as role model for mentees by demonstrating strong values and ethical standards.
  • Promoted positive relationships between mentees and other peers and adults to encourage social resilience and connection.
  • Assisted mentees in developing self-confidence and positive self-image.
  • Provided guidance on stress management and grounding techniques to reduce overwhelm.

Education

No Degree - Addiction Studies

East Los Angeles College
Monterey Park, CA
06.2025

Certificate - Paralegal Studies

Blackstone Career Institute
Allentown, PA
07.2021

GED -

Yucaipa Adult School
Yucaipa, CA
02.1986

Skills

  • Ability to Be Flexible
  • Staff Assistance
  • Emergency First Aid
  • Behavioral Disorders
  • Computers and Technology
  • Document and File Management
  • Staff Orientation and Training
  • Organize Files
  • Multitasking and Time Management
  • Moderate Spanish

Accomplishments

Achieved letter of Accomplishments in group facilitation and in Gender,Culture and social equity

Certification

ASAM Module 1 multidimensional assessment

ASAM Module 2 From assessment to service planning

Standard First Aid and CPR/AED

Completing Substance Use Disorder

Completing Family Relations

Sequins Computer Concept


Timeline

Mental Health Technician

Spring Mountain Treatment Center
11.2023 - Current

Support Staff 1

Southren California Alcohol And Drug Programs
07.2022 - 08.2023

Mentor

State Of California Department Of Corrections
06.2019 - 11.2021

No Degree - Addiction Studies

East Los Angeles College

Certificate - Paralegal Studies

Blackstone Career Institute

GED -

Yucaipa Adult School

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