Offering strong interpersonal and communication skills, eager to learn and grow within mental health-focused environment. Brings awareness of psychological theories and therapeutic methodologies, specifically in cognitive-behavioral strategies and crisis intervention. Ready to use and develop counseling techniques and assessment skills in any role.
Overview
4
4
years of professional experience
Work History
Qualified Mental Health Professional
Winners Circle Group of Texas
11.2024 - Current
Continuously sought professional development opportunities to remain current on industry best practices and enhance clinical skills.
Promoted mental health awareness within the community through educational workshops and presentations.
Collaborated with interdisciplinary teams to provide comprehensive care for clients in various settings.
Served diverse populations including children, adolescents, adults, families, couples from various cultural backgrounds addressing an array of mental health issues.
Reduced crisis situations through timely interventions and appropriate referrals to community resources.
Rehabilitation Technician Coordinator
Special Tree Rehabilitation
02.2023 - 10.2024
Maintained medicine and equipment inventory, issued supplies to staff and notified personnel to procure more stock.
Communicated back to nurses and therapists regarding patient performance and condition.
Monitored patient progress and reported changes to therapists, aiding in optimal treatment adjustments.
Coordinated scheduling and documentation for multiple caseloads, streamlining administrative processes within the department.
Member Service Specialist
Sam's Club
06.2021 - 01.2023
Handled escalated calls professionally, mitigating concerns effectively while maintaining excellent rapport with clients.
Assisted in training new team members, sharing best practices, and contributing to a cohesive work environment.
Provided personalized financial guidance based on individual goals, helping members make well-informed decisions about their finances.
Participated actively in continuous improvement initiatives that bolstered member satisfaction and increased overall team performance.