Erica Rose

Burke

Lufkin, Texas

11.2008 - 04.2025

Managed caseload effectively, prioritizing tasks according to urgency while maintaining high-quality service delivery.
Developed strong rapport with clients, fostering trust and facilitating open communication during sessions.
Reduced crisis situations through timely interventions and appropriate referrals to community resources.
Delivered group therapy sessions focused on coping skills development, stress management techniques, and other relevant topics.
Improved client outcomes by developing and implementing individualized treatment plans tailored to their specific needs.
Aided clients in achieving personal goals by providing support, guidance, and practical assistance.
Ensured compliance with documentation standards, completing accurate and timely progress notes for each client interaction.
Contributed to a positive work environment by maintaining open lines of communication with colleagues and supervisors.
Implemented crisis intervention plans to support client safety.
Collaborated with medical and clinical personnel to coordinate and implement client services.
Educated clients and families about mental health issues, treatments and resources.
Provided case management services to monitor client access to resources and services.
Revised individual treatment plans for clients with mental health concerns to obtain best possible outcomes.
Observed and monitored client behavior and responses to treatment.