Alexis Benson
Chillicothe,United States
Summary
Detail-oriented worker bringing over 7 years of experience in financial and customer service. Proficient in managing customer relations, maintaining accurate records and promoting client loyalty. Driven salesperson with service-oriented and organized nature.
Overview
5
5
years of professional experience
Work History
Server
Buffalo Wild Wings
Chillicothe, OH
05.2022 - 04.2024
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Tax Preparer
Jackson Hewitt
Chillicothe, OH
12.2021 - 04.2022
- Stored copies of completed returns and related documents according to company procedures and business regulations.
- Determined clients' eligibility for tax credits, abatements or deductions through careful research and oversight.
- Supplied detailed tax documentation needed to submit accurate corporate and individual returns.
- Finalized and processed paperwork with local, state and federal government authorities.
- Informed clients of potentially beneficial products and services, resulting in additional business opportunities.
Cashier Team Lead
Buffalo Wild Wings
Chillicothe, OH
11.2018 - 11.2021
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Processed payments for customers quickly and accurately to exceed productivity standards.
- Inventoried stock and placed new orders to maintain supplies for expected demand.
- Answered customer questions and provided store information.
- Helped customers find specific products, answered questions and offered product advice.
Education
High School Diploma -
Chillicothe High School
Chillicothe, OH05.2018
Skills
- Tax accounting
- Tax law
- Organizational abilities
- Documentation filing
- Money Management
- Sales and Promotions
- Issue resolution
- Cash management
- Security monitoring
- Training and mentoring
- Task prioritization
- Exceptional customer service
Timeline
Server
Buffalo Wild Wings
05.2022 - 04.2024
Tax Preparer
Jackson Hewitt
12.2021 - 04.2022
Cashier Team Lead
Buffalo Wild Wings
11.2018 - 11.2021
High School Diploma -
Chillicothe High School
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