Alexis Byrd
Saraland
Summary
Experienced Insurance Verification Specialist delivering accuracy, driving efficiency, and ensuring compliance. Known for exceptional attention to detail and ability to educate patients on financial responsibilities, ready to contribute to optimized healthcare operations.
Overview
8
8
years of professional experience
Work History
Insurance Verification Specialist
Southern Cancer Center
Daphne, AL
11.2023 - Current
- Conducted insurance verifications to ensure accurate patient coverage and minimize claim denials.
- Streamlined verification processes, enhancing accuracy and reducing turnaround time for patient services.
- Educated patients on insurance benefits and potential financial responsibilities prior to treatment.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Updated patient records with accurate, current insurance policy information.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Managed high-volume insurance verifications within pressured timeframes for productive medical operations.
Patient Financial Counselor
Springhill Medical Center
Mobile, AL
04.2022 - 11.2023
- Facilitated financial application processes for patients, ensuring compliance with healthcare regulations.
- Educated patients on insurance benefits and financial responsibilities, enhancing understanding of payment options.
- Collaborated with medical staff to resolve billing inquiries and improve patient experience.
- Reviewed patient accounts for accuracy, identifying discrepancies and implementing corrective actions.
- Negotiated payment plans with patients, maintaining a high rate of successful payments.
- Educated patients on available financial assistance programs, guiding them through application processes when needed.
Collection Specialist
Cardiology Associates
Mobile, AL
05.2021 - 04.2022
- Managed patient accounts, ensuring timely collections and resolving billing discrepancies.
- Contacted customers to discuss past-due accounts and negotiated payment plans.
- Worked with customer to create debt repayment plan based on current financial condition.
- Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices.
Office Coordinator
Infirmaryhealth
Mobile, AL
01.2018 - 05.2019
- Coordinated office operations to ensure efficient workflow and communication among departments.
- Managed scheduling for meetings, appointments, and events to optimize resource allocation.
- Developed and implemented office procedures that enhanced productivity and streamlined tasks.
- Trained new staff on administrative processes, fostering a collaborative work environment.
- Oversaw inventory management, ensuring availability of supplies while reducing waste.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
Education
Certificate Medical Billing - Medical Billing
Bishop State
Mobile Al 12-2014
High School Diploma -
Mary G Montgomery
Semmes Al05-2010
Skills
- Attention to detail
- Patient confidentiality
- HIPAA compliance
- Insurance coverage verification
- Medical terminology
- Referral coordination
- Insurance benefits verification
- Data entry
- Time management
Timeline
Insurance Verification Specialist
Southern Cancer Center
11.2023 - Current
Patient Financial Counselor
Springhill Medical Center
04.2022 - 11.2023
Collection Specialist
Cardiology Associates
05.2021 - 04.2022
Office Coordinator
Infirmaryhealth
01.2018 - 05.2019
Certificate Medical Billing - Medical Billing
Bishop State
High School Diploma -
Mary G Montgomery