Summary
Overview
Work History
Skills
Timeline
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Alexis Cady

Gilbert,AZ

Summary

Polished Dispatcher with team-driven mentality and great time management skills. Established lasting relationships with partners, customers and company staff.

Overview

9
9
years of professional experience

Work History

Fleet Dispatcher

Fresh Freight, LLC
Scottsdale, Az
06.2022 - Current
  • Supervised employees to ensure that shipments were transported accurately to and from specified locations while adhering to safety standards.
  • Responded to customer messages in regards to delivery issues.
  • Spoke with customers to ensure that expectations regarding deliveries had been met or exceeded.
  • Created schedules and dispatched drivers to various sites.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Logistics Coordinator

Fresh Freight, LLC.
Scottsdale, AZ
09.2020 - 06.2022
  • Managed paperwork and necessary information required for client shipments.
  • Dispatched information to service providers to schedule freight movement.
  • Prioritized work based on business demands and freight delivery times.
  • Relayed information between drivers and recipients regarding ETA and potential delays.
  • Assessed conditions to resolve issues
  • Went above and beyond for customers to create lovability.
  • Logged, processed and followed up on merchandise authorization shipments in databases.
  • Maintained and updated systems to drive communication with internal and external customers.

Logistics Coordinator 2

DriveTime
Tempe, AZ
01.2017 - 12.2018
  • Scheduled loads according to priority and available equipment.
  • Utilized various software systems to facilitate movement, planning and scheduling.
  • Monitored changes in delivery schedule and communicated changes to customers.
  • Worked closely with transportation supervisor to dispatch and assign loads.

Transportation Coordinator

Ready Logistics
Mesa, AZ
05.2015 - 12.2016
  • Coordinated product shipments from point of origin to destination.
  • Identified and troubleshot logistical issues and delays, communicating issues to managers and customers.
  • Coordinated driver loads and managed dispatch tasks.
  • Created daily and weekly delivery window reports utilizing transport data.

Skills

  • Driver Scheduling
  • Customer Service
  • Problem-Solving
  • Transportation Management

Timeline

Fleet Dispatcher

Fresh Freight, LLC
06.2022 - Current

Logistics Coordinator

Fresh Freight, LLC.
09.2020 - 06.2022

Logistics Coordinator 2

DriveTime
01.2017 - 12.2018

Transportation Coordinator

Ready Logistics
05.2015 - 12.2016

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Alexis Cady