Alexis Cantu
Brownsville,USA
Summary
My objective is to apply my knowledge and skills on any given job. I am also willing to learn and acquire more experience.
Determined professional with an engaging personality displaying a courteous attitude to both employees and customers. Committed to providing a high level of service and for finding ways to improve processes.
Overview
9
9
years of professional experience
Work History
City Carrier
United States Postal Service, USPS
12.2019 - 07.2020
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Navigated diverse weather conditions to deliver mail on time, demonstrating a strong commitment to job responsibilities.
- Implemented organizational systems for mail sorting, expediting preparation for daily routes.
- Employed GPS and other navigational tools to find shortest routes to locations.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Observed traffic and safety regulations for safe transport and delivery of mail.
- Contributed to team meetings by sharing insights and suggestions for continuous improvement initiatives within the organization.
- Enhanced customer satisfaction through timely and accurate delivery of packages and correspondence.
- Maintained safety standards while driving, resulting in zero accidents during tenure.
- Collaborated with fellow carriers to ensure consistent service quality across the city.
- Monitored weather conditions regularly to adjust delivery routes accordingly.
- Travels planned routes on foot or by truck.
- Operates postal equipment.
Painter
Zachry Industrial
01.2018 - 01.2019
- Identify all tools required for tasks
- Identify safety risks and the precautions required to eliminate those risks
- Measure, mark, and cut required wooden/metallic materials to required specifications
- Identify and mix paint and coatings as required
- Know the proper use and techniques (stroke types) required per the paint/coating used and the item being painted or coated
- Worked in heights and off of ladders and scaffolds safely
- Housekeeping/Cleanup work areas.
Owner
Xtreme Vr
01.2017 - 01.2018
- Xtreme Vr was a small virtual reality business inside a mall
- We had a virtual reality machine and we charged the customers to experience the ride
- Operate and manage the business
- Sale the service
- Help the customers.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Proactively identified areas of risk within the organization implemented necessary safeguards mitigating any potential negative impact on the business.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Owner
Smart Styling
01.2015 - 01.2017
- Smart Styling was a small business kiosk inside a mall
- We would sell hair flat iron and hair products for women
- Operate and manage the business
- Sell the products
- Greet and help the customers.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Proactively identified areas of risk within the organization implemented necessary safeguards mitigating any potential negative impact on the business.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed time efficiently in order to complete all tasks within deadlines.
Cashier
Academy Sports and Outdoors
01.2014 - 01.2015
- Greet customers as soon as they walked into the store
- Checkout/complete the customers transaction
- Help the customers with any question or concerns they had.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Answered questions about store policies and addressed customer concerns.
- Built relationships with customers to encourage repeat business.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
- Performed cash, card and check transactions to complete customer purchases.
Cashier
Kohl's
01.2013 - 01.2014
- Greet customers in nicely manner as soon as they walked into the store
- Complete the customers transactions
- Help customers with any question they had.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Answered questions about store policies and addressed customer concerns.
- Built relationships with customers to encourage repeat business.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
Retail Sales Representative
Cricket Wireless
01.2012 - 01.2013
- My job was to help and greet the customers as soon as they walked in
- I would sell phone and services to new and existing customers
- I would fully flash phones and switch them to another phone carrier, such as Verizon and Sprint phone to Cricket Wireless.
- Generated brand awareness and positive product impressions to increase sales.
- Used POS system to process sales, returns, online orders, and gift card activations.
Education
Some College - Nursing
The University of Texas Rio Grande Valley
Brownsville, TXHigh School Diploma -
Homer Hanna High School
06.2012
Skills
- Great communication
- Great at teamwork
- Management
- Organization
- Great physically
- Supervising
- Professional relationships
- Customer Engagement
- Customer service experience
- Effective Communication
- Route Planning
- Safety Procedures
Personal Information
Date of Birth: 11/19/93
Phone Number: (956)3124979
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
City Carrier
United States Postal Service, USPS
12.2019 - 07.2020
Painter
Zachry Industrial
01.2018 - 01.2019
Owner
Xtreme Vr
01.2017 - 01.2018
Owner
Smart Styling
01.2015 - 01.2017
Cashier
Academy Sports and Outdoors
01.2014 - 01.2015
Cashier
Kohl's
01.2013 - 01.2014
Retail Sales Representative
Cricket Wireless
01.2012 - 01.2013
Some College - Nursing
The University of Texas Rio Grande Valley
High School Diploma -
Homer Hanna High School