Alexis Carlock
Elk Grove,CA
Summary
Dependable administrative professional with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Spa Consultant
California Sun
10.2023 - Current
- Enhanced spa customer satisfaction by implementing new treatment offerings and personalized service options.
- Streamlined appointment scheduling processes for increased efficiency and reduced wait times.
- Boosted sales by effectively promoting products and engaging with customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Collaborated with team members to achieve store sales targets and improve overall performance.
Esthetician
CryoMe
02.2023 - 03.2024
- Enhanced spa revenue through upselling additional services and retail products during consultations.
- Improved client satisfaction by providing customized skincare treatments and product recommendations based on individual needs.
- Collaborated with team members to create an inviting atmosphere, ensuring a positive experience for all clients.
- Reduced appointment cancellations by implementing effective reminder systems and maintaining open communication with clients.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
Office Assistant/ Receptionist
Spencer Composites Corporation
11.2021 - 03.2023
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries ( handling all phone calls, making sure shipments were being received/shipped out in a timely manner, ordered all parts that were needed for projects)
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Handled payroll duties accurately ensuring all employees received their paychecks on time (i,e. biweekly I would input staff members hours into payroll spreadsheet, taking to account PTO and sick time).
- Interacted with customers by phone, email, or in-person to provide information
Education
Esthetician License - Esthetics
Paul Mitchell The School - Sacramento
Sacramento, CA10.2023
High School Diploma -
Laguna Creek High School
Elk Grove, CA05.2021
Skills
- Team Leadership and Motivation
- Marketing and Promotion Strategies
- Appointment Scheduling Systems
- Operational Efficiency Improvement
- Networking and Partnership Building
- Task Prioritization
- Effective Communication
- Adaptability
- Data Collection
Certification
- Licensed Esthetician - October 2023-present
Timeline
Spa Consultant
California Sun
10.2023 - Current
Esthetician
CryoMe
02.2023 - 03.2024
Office Assistant/ Receptionist
Spencer Composites Corporation
11.2021 - 03.2023
Esthetician License - Esthetics
Paul Mitchell The School - Sacramento
High School Diploma -
Laguna Creek High School
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