Elena Caperton
Frisco,TX
Summary
Results-driven professional with strong skills in conflict resolution and customer service. Proven ability to enhance client satisfaction through effective communication and organizational skills.
Overview
5
5
years of professional experience
Work History
Spa Consultant
Glo Tanning
09.2025 - 12.2025
- Assisted clients in selecting appropriate tanning services and products.
- Educated customers on safe tanning practices and skin care.
- Managed appointment scheduling to optimize client flow and satisfaction.
- Maintained cleanliness and organization of spa equipment and facilities.
Restaurant Hostess
Wild Cactus Cantina and Grill
11.2024 - 04.2025
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system to optimize table turnover and guest flow.
- Assisted waitstaff by communicating special requests and dietary restrictions effectively.
- Maintained cleanliness of entryway and dining area, enhancing overall guest experience.
Shift Manager
Funky Munky Shaved Ice
05.2023 - 08.2024
- Supervised daily operations to ensure efficient service delivery and customer satisfaction.
- Trained and mentored team members on operational procedures and customer engagement techniques.
- Implemented inventory management practices to maintain stock levels and minimize waste.
- Coordinated staff schedules to optimize coverage during peak hours and enhance workflow efficiency.
Sandwich Maker
Jersey Mike's Subs
04.2021 - 08.2021
- Prepared sandwiches by following standardized recipes and portion guidelines.
- Ensured cleanliness and organization of workstations to maintain food safety standards.
- Assisted in training new employees on sandwich preparation techniques and equipment usage.
- Managed inventory levels, restocking supplies to ensure availability during peak hours.
Education
Bachelor of Science - Psychology
University of North Texas
Denton, TX05.2026
Skills
- Team leadership and motivation
- Staff training and development
- Health and safety compliance
- Conflict resolution
Timeline
Spa Consultant
Glo Tanning
09.2025 - 12.2025
Restaurant Hostess
Wild Cactus Cantina and Grill
11.2024 - 04.2025
Shift Manager
Funky Munky Shaved Ice
05.2023 - 08.2024
Sandwich Maker
Jersey Mike's Subs
04.2021 - 08.2021
Bachelor of Science - Psychology
University of North Texas