Ariel Guy-Latham
Tuscaloosa,AL
Summary
Energetic and personable individual with passion for wellness and client satisfaction. Knowledge of spa treatments and customer service combined with skills in communication and organization. Focused on creating serene and rejuvenating experience for all clients.
Overview
1
1
year of professional experience
Work History
Spa Consultant
California Sun Wellness Spa
01.2024 - 05.2024
- Streamlined appointment scheduling processes for increased efficiency and reduced wait times.
- Gathered regular client feedback through surveys and reviews, using this information to adapt services accordingly for continuous improvement.
- Conducted comprehensive market research to identify emerging trends and incorporate them into the spa''s service offerings.
- Collaborated with vendors to secure high-quality products at competitive prices, ensuring optimal profit margins.
- Implemented rigorous cleanliness and hygiene protocols, maintaining a consistently pristine facility environment.
- Enhanced spa customer satisfaction by implementing new treatment offerings and personalized service options.
- Developed targeted marketing campaigns to attract new clientele and generate additional revenue.
Hair Salon Assistant
Fifth and Mae Salons
11.2022 - 05.2023
- Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Answered telephone calls to provide information and schedule new appointments.
- Enhanced client satisfaction by providing exceptional customer service and maintaining a clean salon environment.
- Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
- Contributed to positive client experiences by offering refreshments and engaging in friendly conversations throughout their appointments.
- Streamlined checkout process, reducing wait times for clients.
- Contributed to team effort by participating in weekly staff meetings, fostering collaborative work environment.
- Assisted senior stylists during hair treatments, contributing to increased customer satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Helped prepare clients for hair service.
Education
Bachelor of Science - Business
The University of Alabama
Tuscaloosa, AL05-2027
Skills
- Team Leadership and Motivation
- Staff Training and Development
- Health and safety compliance
- Social Media Marketing
Timeline
Spa Consultant
California Sun Wellness Spa
01.2024 - 05.2024
Hair Salon Assistant
Fifth and Mae Salons
11.2022 - 05.2023
Bachelor of Science - Business
The University of Alabama
Similar Profiles
Clinton UzochukwuClinton Uzochukwu
Host at Clear Essence California Spa & Wellness ResortHost at Clear Essence California Spa & Wellness Resort
W.M.JANAKA SAMPATHW.M.JANAKA SAMPATH
Assistant Business Support Manager-Finance at Sun Siyam Group (Sun Investment Pvt Ltd, Sun Siyam Vilireef Beach & Spa Resort, Sun Construction Pvt Ltd)Assistant Business Support Manager-Finance at Sun Siyam Group (Sun Investment Pvt Ltd, Sun Siyam Vilireef Beach & Spa Resort, Sun Construction Pvt Ltd)
Mariane SurinMariane Surin
Receptionist Manager at Lux Spa & Wellness Medical SpaReceptionist Manager at Lux Spa & Wellness Medical Spa