Alexis Carrera Rodriguez
Colorado Springs,CO
Summary
Motivated and dependable professional with hands-on experience in leadership, customer service, and financial operations. Proven ability to manage multiple tasks, train teams, and work efficiently under pressure while maintaining a high standard of service. Eager to apply my skills in team coordination, cash management, and customer relations to contribute to any success of an environment. Skilled in operating various equipment, maintaining accurate records, and ensuring timely deliveries. Strong focus on collaboration and adaptability, consistently meeting operational goals and contributing to team success. Known for problem-solving abilities, and effective communication in high-pressure environments.
Overview
4
4
years of professional experience
Work History
Package Handler
Fed Ex Ground
01.2025 - Current
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Proved successful working within tight deadlines and a fast-paced environment.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
Front of Store Attendant (Seasonal)
Target
11.2024 - 01.2025
- Delivered high-level customer service by assisting guests, addressing concerns, and providing information to enhance their shopping experience
- Promoted store initiatives and seasonal promotions, increasing guest engagement and sales
- Maintained the organization of store merchandise and ensured that the sales floor was clean and visually appealing
- Managed multiple responsibilities simultaneously, ensuring a smooth store operation and seamless guest interactions
- Collaborated with team members to maintain a positive workplace atmosphere while working towards achieving store targets.
Associate Manager
Sonic Drive-In
08.2021 - 10.2024
- Mastered all aspects of store operations, including team management, scheduling, and task prioritization, ensuring smooth operations during both peak and non-peak hours
- Supervised team members, ensuring timely and efficient service while upholding high-quality standards
- Conducted training for new hires, improving employee performance and customer service delivery
- Managed cash handling procedures, including daily deposits, balancing registers, and overseeing opening and closing duties
- Delivered exceptional customer service, maintaining an average service time of under four minutes to ensure customer satisfaction
- Monitored labor costs and sales data to ensure optimal staffing levels while maintaining profitability
- Collaborated closely with senior management on strategic planning efforts, aligning departmental goals with overarching company objectives.
Education
High School Diploma -
Pueblo Community College
Pueblo, CO05.2024
High School Diploma -
Swallows Charter Academy
Pueblo, CO05.2024
Skills
- Active Listening
- Clear Communication
- Strong Time Management
- Strong Resource Management
- Leadership
- Team Development
- Ability to Thrive Under Pressure
- Highly Organized
- Detail-Oriented
- Multitasking
- Problem Solving
- Customer-Focused Service
- Relationship Building
Awards
- Honor Roll (Multiple Terms)
- Recognized for Leadership and Customer Service Excellence
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Package Handler
Fed Ex Ground
01.2025 - Current
Front of Store Attendant (Seasonal)
Target
11.2024 - 01.2025
Associate Manager
Sonic Drive-In
08.2021 - 10.2024
High School Diploma -
Pueblo Community College
High School Diploma -
Swallows Charter Academy