Alexis Carrillo
San Bernardino,CA
Summary
Driven with a proven track record at UPS, excelling in customer relations and problem-solving. Demonstrated ability to enhance service dispatch operations and improve timecard submission accuracy. Skilled in bilingual communication and safety protocols, ensuring service delivery and operational efficiency. Eager to advance to the next level and make an impact on package operations.
Overview
14
14
years of professional experience
Work History
PTPCS
UPS
Ontario
11.2021 - Current
- Resolved client inquiries promptly while upholding quality protocols.
- Direct service dispatch operations.
- Managed all functional aspects of office operations.
- Demonstrated profound understanding of handling pickup accounts efficiently.
- Managed and ensured accurate timecard submissions.
Hemodialysis Technician
DaVita Doctors Dialysis Center of Montebello
Montebello, USA
09.2015 - 04.2022
- Provided answers to patient inquiries regarding processes.
- Followed infection control measures when cleaning and attaching hemodialysis machine to access sites like fistulas, catheters, and grafts
- Took and documented patients' vital statistics, including temperature, blood pressure and pulse and respiration rates, before and after dialysis treatment
- Monitored patients for adverse reactions during treatments.
Manager's Assistant
Wetzel's Pretzels
City of Industry, USA
01.2011 - 08.2015
- Updated pricing information to reflect current promotions and adjustments.
- Maintained hazard-free environment by observing strict safety guidelines.
- Handled sales efficiently by adhering to cash register operation standards.
- Provided knowledgeable support to drive customer engagement.
Education
CCHT - Hemodialysis
National Polytechnic College
Los Angeles, CA05.2015
Skills
- Safety protocols
- Policy and procedure development
- Customer relations
- Problem-solving
- Bilingual Communication Skills
- Schedule development
Timeline
PTPCS
UPS
11.2021 - Current
Hemodialysis Technician
DaVita Doctors Dialysis Center of Montebello
09.2015 - 04.2022
Manager's Assistant
Wetzel's Pretzels
01.2011 - 08.2015
CCHT - Hemodialysis
National Polytechnic College