Alexis Carroll
Sacramento,CA
Summary
Compassionate individual committed to enhancing patient experiences through effective collaboration and detailed planning of personalized care. Skilled at staying calm and productive in emergency situations. Extensive understanding of special needs patients and behavioral therapy.
Overview
10
10
years of professional experience
Work History
Lead Behavioral Aide
Point Quest Education
03.2023 - Current
- Model ABA methodologies for the purpose of demonstrating their use in increasing or decreasing targeted student behavior
- Maintain consistent awareness of the client’s whereabouts to ensure safety, including directing clients to appropriate groups or areas in the community or school
- Including but not limited to, transportation transitions
- Implement provided written assignments, as needed
- Accurately record data on student behavior, skills progression, student care and learning objectives, as directed
- Confer with agency staff on student status or the need for additional behavior planning
- Assist other personnel as may be required for the purpose of supporting them in the completion of their work activities
- Respond to emergency situations (e.g
- Injured students, fights, seizures, etc.) for the purpose of resolving immediate safety concerns.
Mortgage Loan Officer
Van Patten Mortgage Group
05.2022 - 03.2023
- Interviewing clients and assisting them with the completion of loan applications
- Working closely with the underwriting department to determine conditions for loan approval
- Screening and assessing new mortgage applications for loan eligibility
- Ensuring that personal information such as income and expenditure are received and captured
- Identifying potential risks that can lead to a default on the mortgage loan
- Preparing contracts for mortgage loans and ensuring they are signed correctly.
Barista
Starbucks
08.2021 - 05.2022
- Provided customers with product details such as coffee blends and preparation descriptions
- Cleaned and sanitized work areas, utensils and equipment
- Educated customers on beverage menu items and provided samples of daily brews
- Maintained highest standards of conduct and service to support company reputation.
Internet Sales Manager
Future Chevrolet of Sacramento
01.2020 - 03.2020
- Regularly met and exceeded sales goals by using a consultative and value-driven approach
- Leveraged customer and industry trends to shape value-added new and used car sales solutions and approaches
- Maintained current store, product and promotional knowledge to drive consistent sales
- Engaged positively with each customer, providing professional support for sales and service needs.
Internet Sales Manager
Mazda Roseville
09.2019 - 01.2020
- Assisted customers in selecting a vehicle by asking questions and listening carefully to their responses
- Managed sales negotiations and assisted with financing options
- Showcased vehicle features and took customers on test drives in local area
- Maintained high referrals and consistent repeat business due to first-rate customer service standards.
Internet Sales Manager
Autonation
05.2018 - 09.2019
- Provided exceptional customer service
- Remained knowledgeable about all products
- Guided our step by step through our sales process.
Dietary Aide
Yuba Skilled Nursing Center
01.2017 - 05.2018
- Prepares supplies and materials for tray line
- Assembles dietary trays for residents according to facility standards and diet accommodations
- Ensures that kitchen environment is clean in accordance with facility procedures.
Office Assistant/Bartender/Waitress
Nu Generation Lanes
01.2014 - 12.2016
- Responsible for business advertisement, website development, and member organization
- Performed various tasks during shifts; Alcohol dispensation, provided incredible customer service to all by greeting our customers, anticipating all their needs, being responsible for all clean up and money transactions.
Education
Business Administration -
Sierra College
Skills
- Child Development
- Youth Counseling & Teaching
- Understanding of the Juvenile Justice System
- Recordkeeping
- Mandated Reporter
- Behavior Modification Techniques
- Crisis Intervention
- Empathy Development
Volunteer Experience
Court Appointed Child Advocate of Placer County
Timeline
Lead Behavioral Aide
Point Quest Education
03.2023 - Current
Mortgage Loan Officer
Van Patten Mortgage Group
05.2022 - 03.2023
Barista
Starbucks
08.2021 - 05.2022
Internet Sales Manager
Future Chevrolet of Sacramento
01.2020 - 03.2020
Internet Sales Manager
Mazda Roseville
09.2019 - 01.2020
Internet Sales Manager
Autonation
05.2018 - 09.2019
Dietary Aide
Yuba Skilled Nursing Center
01.2017 - 05.2018
Office Assistant/Bartender/Waitress
Nu Generation Lanes
01.2014 - 12.2016
Business Administration -
Sierra College