Courtney Wilson
Springfield,IL
Summary
Compassionate Special Education Paraprofessional offering excellent skills in devising student strategies and monitoring classroom activities. Pursuing a similar position where a well-qualified individual with an understanding of autism spectrum disorder and learning disabilities is highly sought.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Teacher Aide
Hope School
10.2020 - Current
- Assisted in creating safe and nurturing classroom environments that promoted emotional well-being and academic growth for all students.
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Worked one-on-one with students and student teachers to increase overall classroom success.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Case Aide
The Rutledge Youth Foundation
02.2020 - 05.2021
- Maintained up-to-date client records, ensuring accurate and timely reporting of progress and outcomes.
- Coordinated transportation arrangements for clients when needed to ensure seamless access to vital services.
- Conducted thorough assessments to identify client needs, prioritizing interventions and services accordingly.
- Assisted clients in navigating complex social service systems while advocating for their needs at various levels.
- Maintained strict confidentiality regarding sensitive client information in accordance with agency policies and legal requirements.
- Developed strong rapport with clients by demonstrating empathy, active listening, and effective communication skills.
- Engaged in ongoing professional development opportunities to stay current on best practices within the field of case management.
- Enhanced client experience by providing comprehensive case management support services.
- Served as liaison between clients and community resources, facilitating access to essential services.
- Prepared comprehensive reports on case activities for supervisor review and analysis.
- Assisted case managers with coordinating necessary resources, resulting in timely service provision.
- Managed caseload efficiently through time-management skills and task prioritization techniques.
- Monitored client progress towards goals, adjusting intervention strategies as needed based on feedback from team members and clients themselves.
- Developed and implemented strategies to enhance quality of social services.
- Monitored progress towards service plan goals.
- Facilitated communication between clients and other service providers.
Lead Bartender/Caterer
Nelson's Catering
04.2018 - 06.2020
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
- Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
- Managed cash handling procedures accurately, reducing discrepancies in daily financial reports.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained numerous new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Collaborated with management to create enticing promotions for special events and holidays, driving increased foot traffic to the establishment.
- Participated in local community events as a representative of the establishment, promoting brand visibility and fostering new business opportunities.
- Safeguarded legal compliance by enforcing responsible alcohol consumption policies and verifying age requirements as needed.
Health Coach
Gus & Flora Kerasotes YMCA
02.2017 - 04.2018
- Guided clients in setting realistic goals, implementing effective action plans, and monitoring progress for long-term success.
- Implemented stress-reduction techniques into coaching sessions for improved mental well-being among clients.
- Maintained records of clients' health progress and compared to health goals.
- Maintained thorough documentation of client interactions to ensure continuity of care and track progress effectively.
- Evaluated client progress regularly, adjusting coaching approaches as needed for optimal results.
- Utilized motivational interviewing techniques to identify client barriers and facilitate behavior change.
- Established strong rapport with diverse clientele, fostering trust and open communication during coaching sessions.
- Improved client health outcomes by developing personalized wellness plans and tracking progress.
- Supported implementation of patient health plan, weight loss programs and personalized fitness and exercise programs.
- Developed group workshops on various health topics, increasing community engagement and promoting healthy lifestyles.
- Established and maintained partnerships with community organizations to promote health education programs.
Education
Bachelor of Arts - Sports Therapy
Illinois State University
Normal, IL05.2022
Skills
- Classroom Management
- Child Development
- Behavior Modeling
- Safety awareness
- Differentiated Instruction
- IEP support
- Special Education
- Behavior Management
- Curriculum Implementation
- Motivating students
- Learning Strategies
- Positive Role Model and Mentor
- Student Engagement
- Learning Assessments
- Student evaluations
- Social-Emotional Learning training
- Special Needs Students
- Student Support
- Documentation And Reporting
- Social Development
- Positive Reinforcement
- Conflict Resolution
- Student needs assessment
Certification
- Licensed Paraprofessional with the Illinois State Board of Education
Timeline
Lead Teacher Aide
Hope School
10.2020 - Current
Case Aide
The Rutledge Youth Foundation
02.2020 - 05.2021
Lead Bartender/Caterer
Nelson's Catering
04.2018 - 06.2020
Health Coach
Gus & Flora Kerasotes YMCA
02.2017 - 04.2018
Bachelor of Arts - Sports Therapy
Illinois State University
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