Shane Neighbors
Girard,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Residential Services Coordinator
Hope School
06.2024 - Current
- Managed daily operations of the residential facility to ensure safety, cleanliness, and overall quality of life for residents.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Fostered a positive work environment by addressing employee schedule concerns in a timely manner and with empathy.
Sales Trainee
Red Bull Distribution
12.2023 - 06.2024
- Exceeded monthly sales goals through effective time management and prioritization of tasks.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Developed strong relationships with key customers, resulting in increased repeat business.
- Managed customer expectations and helped navigate sales processes.
- Participated in sales meetings and presentations to gain knowledge and insight.
Drain Cleaning Technician
Roto-Rooter
10.2023 - 12.2023
- Performed plumbing services ranging from simple faucet repairs to pipes valves, fittings and drainage systems
- Used various equipment and tools to unclog drains, camera pipes, install toilets and urinals
- Inspected manholes to locate sewer line stoppages
- Collaborated with team members to complete large-scale cleaning projects within tight deadlines.
- Safeguarded property integrity by careful handling of client belongings during the cleaning process.
- Adhered to safety guidelines when using hazardous materials, ensuring a secure work environment for all staff members.
- Swept floors, removed debris and returned equipment to proper areas at end of each shift.
Landmark Ford Inc.
05.2023 - 09.2023
- Demonstrates automobiles by explaining warranties and services
- Closes sales by overcoming objections, asking for sales, negotiating prices, interacts with potential customers, understands their preferences, demonstrates vehicle features, facilitates test drives, and assists in completing necessary paperwork for successful sales
- Strives to meet sales targets and provide excellent customer service throughout the sales process
Illinois Department of Corrections
01.2018 - 04.2023
- Enforces rules and keeps order within the prison, supervises activities of offenders in the day area
- Inspects facilities to ensure that they meet security and safety standards, searches offenders for contraband items and reports that need conducted
- Escorts and transports offenders to medical appointments, uses an ADA hearing system to communicate to the deaf offenders
- AED and CPR Trained
Illinois Department of Human Services
03.2018 - 09.2018
- Performs duties on a unit or other living area for the care treatment and or habilitation of individuals with mental illness or developmental disabilities
- Assisted in providing physical care services and develops skills in care treatment, development and rehabilitation
- Implements activity therapy program by participating in planned education vocational recreational and social activities, oversees the movements, conducts activities and basic care of individuals
- Assists in the orientation of newly admitted individuals
Praire State Gaming
10.2017 - 03.2018
- Installed, maintained, and repaired both mechanical and circuitry issues in arcade game machines and ATMs
- Transported machines and assembled them by using meters, electrical parts, hand tools and soldering irons
- Utilized manuals and wiring diagrams to keep machines in proper order and carry out various diagnostic tests
- Conducted tests on the machines and ordered replacements, collected and dispersed money to necessary areas, and completed reports
Wright’s Tree Service
01.2016 - 04.2017
- Performed basic maintenance on a variety of trucks, equipment, pumps and power and hand tools
- Cleared work sites, street, and grounds of woody and herbaceous materials, such as tree stumps and fallen debris
- Trimmed trees to clear power lines and traveled to clear storm damage as needed
- Coordinated and scheduled all work with customers, crew and subcontractors and relevant utilities
- Trained and supervised new employees
- Worked closely with the manager daily to ensure all employees were following safety measures as required
United States Postal Service
06.2015 - 12.2015
- Collected parcels and letters, sorted the mail in preparation for delivery
- Sold stamps and other products as needed, accepted payment, made change and processed credit transactions
- Planned routes to ensure the quickest and safest route, secured the mail truck at the end of each shift
Dick Van Dyke
02.2015 - 06.2015
- Picked up merchandise from the distribution center and transported it to the shipping bay operating a forklift
- (previously forklift certified) Received merchandise for return or for delivery and verified accuracy and destination documentation
- Prepared and submitted weekly sales reports to management, also assisted other team members with transactions when needed
Alvies Towing
09.2014 - 01.2015
- Completed a daily log and submitted reports of mileage covered at EOD
- Observed and reported equipment or mechanical failure
- Managed routes in the most efficient way possible
- Conducted daily inspections of the vehicle at the end of the shift and reported any problems or damage to management
- Completed insurance claims, calculated bill of sales utilizing applicable rates of service
- Accepted payment made change and processed credit transactions
Driver
G4 Towing
06.2014 - 09.2014
- Completed a daily log and submitted reports of mileage covered at EOD
- Observed and reported equipment or mechanical failure
- Managed routes in the most efficient way possible
- Conducted daily inspections of the vehicle at the end of the shift and reported any problems or damage to management
- Completed insurance claims, calculated bill of sales utilizing applicable rates of service
- Accepted payment made change and processed credit transactions
Education
High School -
Virden High School
Virden, IL01.2005
High School -
Glenwood High School
Chatham, IL01.2004
Skills
- Problem-solving abilities
- Multitasking Abilities
- Excellent Communication
- Call Answering and Routing
- Decision-Making
- CPR Certified
- Conflict de-escalation
- Correctional facility procedures
- Safety and security enforcement
- De-Escalation Techniques
Certification
- First Aid/CPR Certified
Timeline
Residential Services Coordinator
Hope School
06.2024 - Current
Sales Trainee
Red Bull Distribution
12.2023 - 06.2024
Drain Cleaning Technician
Roto-Rooter
10.2023 - 12.2023
Landmark Ford Inc.
05.2023 - 09.2023
Illinois Department of Human Services
03.2018 - 09.2018
Illinois Department of Corrections
01.2018 - 04.2023
Praire State Gaming
10.2017 - 03.2018
Wright’s Tree Service
01.2016 - 04.2017
United States Postal Service
06.2015 - 12.2015
Dick Van Dyke
02.2015 - 06.2015
Alvies Towing
09.2014 - 01.2015
Driver
G4 Towing
06.2014 - 09.2014
High School -
Virden High School
High School -
Glenwood High School
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