Juanita Contreras
San Jose,CA
Summary
Personable and dedicated with strong ability to build positive relationships and support residents in community setting. Possesses understanding of residential service coordination and excels in problem-solving and communication. Committed to enhancing residents' quality of life through effective resource management and compassionate care. Approachable individual with excellent communication, problem-solving, and organizational skills. Passionate about helping others succeed with proven track record in developing successful mentoring relationships with students. Fosters sense of community among residents to support individuals in times of need.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Residential Services Coordinator
Lifemoves
09.2024 - Current
- Closely monitored budgets and expenditure to maximize resource allocation while minimizing costs.
- Enhanced resident satisfaction by promptly addressing concerns and implementing effective solutions.
- Managed daily operations of the residential facility to ensure safety, cleanliness, and overall quality of life for residents.
- Successfully resolved conflicts among residents through mediation techniques and proactive communication strategies.
- Maintained meticulous records related to every aspect of residential services management including incident reports, maintenance requests, budget documentation, and more.
- Enforced policies and safety standards through building and room rounds.
- Skilled at working independently and collaboratively in a team environment.
- Strengthened communication skills through regular interactions with others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Security Officer
Allied Universal Security Services
01.2022 - Current
- Monitored CCTV cameras and alarm systems for security breaches.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Wrote detailed reports of all security breaches and investigations.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Issued access cards to authorized personnel to monitor access points.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Caregiver
In Home Supportive Services
11.2022 - 06.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted patients with self-administered medications.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
Education
Criminal Justice
San Jose City College
San Jose, CA12-2028
High School Diploma -
San Jose Unified District
San Jose09-2019
Skills
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent Communication
- Active Listening
- Positive Reinforcement
- Safety Protocols
- Self Motivation
- Staff Communication
- Goal Setting
Certification
- First Aid, CPR and AED Instructor Certification - American Red Cross.
Timeline
Residential Services Coordinator
Lifemoves
09.2024 - Current
Caregiver
In Home Supportive Services
11.2022 - 06.2024
Security Officer
Allied Universal Security Services
01.2022 - Current
Criminal Justice
San Jose City College
High School Diploma -
San Jose Unified District
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