Alexis Castro Azpeitia
Oceanside,CA
Summary
Dynamic and results-driven professional with extensive experience in customer service at Walmart and McDonald's. Proven ability to enhance customer satisfaction through effective communication and problem resolution. Skilled in time management and product restocking, fostering teamwork and operational efficiency. Bilingual, dedicated to creating welcoming environments and optimizing front-end performance.
Overview
6
6
years of professional experience
Work History
Front End Associate
Walmart
09.2024 - 03.2025
- Maintained store organization and cleanliness to promote a welcoming environment for shoppers.
- Collaborated with team members to restock inventory and manage merchandise displays effectively.
- Resolved customer complaints promptly, contributing to improved satisfaction ratings.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Answered questions about store policies and addressed customer concerns.
Delivery Driver
DoorDash
03.2021 - 11.2023
- Delivered orders promptly to enhance customer satisfaction and maintain high service standards.
- Navigated efficiently using GPS systems to optimize delivery routes and reduce wait times.
- Maintained vehicle cleanliness and functionality to ensure safe and reliable transportation of goods.
- Communicated effectively with customers to resolve issues and provide real-time updates on deliveries.
Cashier
McDonald's
01.2019 - 06.2020
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Resolved customer inquiries and complaints promptly to enhance satisfaction levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Maintained cleanliness and organization of the front counter and dining area.
- Greeted customers entering store and responded promptly to customer needs.
Education
Bachelor of Science - Registered Nurse
Cal State University San Marcos
San Marcos, CA05-2027
Associate of Science - Nursing
Miracosta College
Oceanside, CA05-2019
High School Diploma -
Carlsbad High School
Carlsbad, CA05-2016
Skills
- Customer service
- Time management
- Bilingual
- Reliable and responsible
- Organization
- Ability to lift 40 pounds
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Front End Associate
Walmart
09.2024 - 03.2025
Delivery Driver
DoorDash
03.2021 - 11.2023
Cashier
McDonald's
01.2019 - 06.2020
Bachelor of Science - Registered Nurse
Cal State University San Marcos
Associate of Science - Nursing
Miracosta College
High School Diploma -
Carlsbad High School