Alexis C. Davidson
Mountain Top,PA
Summary
Knowledgeable Opthalmic Scribe with solid foundation in ophthalmic procedures and patient care. Adept at assisting in eye examinations and maintaining precise patient records. Demonstrated proficiency in diagnostic testing and patient communication. Experienced with ophthalmic procedures and patient care. Utilizes diagnostic equipment and techniques to assist in comprehensive eye examinations. Knowledge of patient communication and clinical procedures ensures efficient and effective support for ophthalmologists.
Overview
7
7
years of professional experience
Work History
Ophthalmic Technician
Patel Retina Institute
05.2022 - Current
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Performed thorough medical history assessments as part of the pre-examination process for new patients.
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
- Assisted ophthalmologists in performing complex ocular procedures, ensuring high-quality patient outcomes.
Senior Lead Optical Specialist, Third Key Retail Manager
Visionworks
01.2021 - 05.2022
- Responsible for appointment scheduling, patient check-in protocols, and maintaining accurate customer data regarding their current and updated insurance coverages
- Work directly with insurance providers to assist and advise patients with accurate information on their insurance coverages, copayments, and out of pocket expenses
- Maintain a point of sale computer system on sales of frames and contact lenses
- Pretest patients to help the optometrists gain a full picture of a patient's vision abilities, including testing different visual fields and screening for potential health risks
- Reduced wait times for patients by efficiently managing appointments and walk-in consultations.
- Responsible for opening and closing the store to ensure the store is organized and neat
Hostess, Customer Service, Service Assistant
Freidman Restaurant Group: The Beaumont Inn, Fire & Ice on Toby Creek, Le Manhattan Bistro
08.2019 - 01.2021
- Responsible for ensuring overall guest experience including greeting guests, seating arrangements, ensuring guest satisfaction, providing guest room accommodations (The Beaumont Inn)
- Resolved complaints promptly and professionally
- Maintained high standards of customer service during high-volume, fast-paced operations
- Communicated clearly and positively with coworkers and management
- Cross-trained and coordinated scheduling with team members in other areas to ensure seamless customer service
Reservation Scheduler & Hostess
Ruth’s Chris Steak House
05.2017 - 08.2019
- Greeted customers and ensured a pleasurable dining experience
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
Education
High School Diploma -
Crestwood High School
Mountain Top, PA06.2016
Skills
- Patient Care
- Ophthalmic Terminology Familiarity
- Eye Anatomy Knowledge
- Chart documentation
- Visual prescreening
- Ophthalmic Imaging Expertise
- Patient Relations
- Ophthalmic Instrument Maintenance
- Vision testing
- Appointment Scheduling
Timeline
Ophthalmic Technician
Patel Retina Institute
05.2022 - Current
Senior Lead Optical Specialist, Third Key Retail Manager
Visionworks
01.2021 - 05.2022
Hostess, Customer Service, Service Assistant
Freidman Restaurant Group: The Beaumont Inn, Fire & Ice on Toby Creek, Le Manhattan Bistro
08.2019 - 01.2021
Reservation Scheduler & Hostess
Ruth’s Chris Steak House
05.2017 - 08.2019
High School Diploma -
Crestwood High School
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