JEMIMA CHRISTOPHER
Altamonte Springs
Summary
Dynamic and detail-oriented professional with extensive experience as a Front Desk Receptionist at Florida Retina Institute. Proven ability to enhance customer satisfaction through exceptional service and effective appointment scheduling. Skilled in communication and time management, consistently delivering outstanding first impressions and maintaining a welcoming environment for all visitors.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Florida Retina Institute
06.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Technician
Magruder EYE
04.2022 - 07.2023
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
Front Desk Receptionist
Magruder Eye
08.2021 - 07.2022
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Collected room deposits, fees, and payments.
Education
No Degree - BILLING AND CODING
Florida Career College
Orlando, FL02-2021
LAKE BRANTLEY HIGH SCHOOL
Altamonte Springs, FL05-2012
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Telephone etiquette
- Appointment scheduling
Timeline
Front Desk Receptionist
Florida Retina Institute
06.2023 - Current
Technician
Magruder EYE
04.2022 - 07.2023
Front Desk Receptionist
Magruder Eye
08.2021 - 07.2022
No Degree - BILLING AND CODING
Florida Career College
LAKE BRANTLEY HIGH SCHOOL
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