Alexis Chavez
Grand Prairie,TX
Summary
Detail-oriented Room Inspector with expertise in inventory management and housekeeping coordination. Committed to maintaining high cleaning standards and ensuring guest satisfaction. Hospitality management systems: Lightspeed edge, Amadeus System, GxP programs, Word, Excel. PEP (Hilton), Innspector App.
Overview
8
8
years of professional experience
Work History
Room Inspector
Marriott
Dallas, Texas
09.2025 - Current
- Documented room inspection issues and discrepancies in the property management system to ensure accurate tracking and resolution.
- Conducted room inspections for quality assurance.
- Prepare rooms B5, J8, site and VIP rooms.
- Review all employees' daily checklists.
- Performed closing procedures for the house at end of day to maintain operational standards and readiness for next day's activities.
- Compiled and submitted daily reports—such as DNDs, discrepancies, and housekeeping summary—to accounting and FD for operational oversight.
- Perform the count for the next day.
Housekeeping Supervisor
Homewood Suites Hilton
Irving, Texas
10.2022 - 08.2025
- Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
- Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.
- Assisted with the recruitment process for new housekeepers, including interviewing potential candidates and conducting background checks.
- Reviewed VIP arrivals and turndown service for guest readiness.
Housekeeping Supervisor
Omni Hotels & Resorts
Dallas, TX
01.2020 - 07.2022
- Supervised housekeeping associates in Omni guest rooms and public areas.
- Inspected rooms for Omni cleanliness standards and presentation.
- Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
- Resolved conflicts among staff members efficiently while maintaining professionalism at all times.
Room Attendant
Hyatt Regency Dallas at Reunion
Dallas, Texas
07.2018 - 11.2019
- Cleaned guest rooms following hospitality brand standards and room attendant procedures
- Responded quickly to guest requests for additional items or services within the scope of service offered by the hotel.
- Reported maintenance issues to housekeeping and engineering teams
- Trained newly hired room attendants on company policies, cleaning procedures and customer service techniques.
Education
High School Diploma -
E.T.I Anselmo Belloso
Venezuela07-2016
Skills
- Room inspection
- Quality assurance
- Cleaning compliance
- Housekeeping coordination
- Inventory management
- Maintenance reporting
- Customer service
Timeline
Room Inspector
Marriott
09.2025 - Current
Housekeeping Supervisor
Homewood Suites Hilton
10.2022 - 08.2025
Housekeeping Supervisor
Omni Hotels & Resorts
01.2020 - 07.2022
Room Attendant
Hyatt Regency Dallas at Reunion
07.2018 - 11.2019
High School Diploma -
E.T.I Anselmo Belloso