Alexis Cho
Summary
Dedicated and customer-focused professional with strong experience in retail management, customer service, conflict resolution, and beauty advising. Skilled in leadership, sales, and operations with proven ability to grow into leadership roles quickly. Adept at building positive client relationships, merchandising, and team management. Proficient with computer literacy and experience with POS systems.
Overview
5
5
years of professional experience
Work History
Beauty Advisor
Sephora, Rockaway Commons
11.2024 - Current
- - Operate POS computer, handling cash, and managed shipment product inventory/data
- - Collaborate with leadership teams on brand events and promotional activities.
- - Designed and curated layouts for the Beauty Studio to drive engagement.
- - Delivered top-tier customer service and product knowledge.
Dry Cleaners Clerk
Small Valley Cleaners, Long Valley, NJ
03.2023 - 11.2024
- - Managed front desk operations, including intake and processing of client orders and questions
- - Gained expertise in clothing fabrics, materials, and garment preservation.
Manager
Plato’s Closet, Ledgewood, NJ
08.2021 - 03.2023
- - Promoted to Manager within one year of hire.
- - Oversaw consignment operations, including pricing and clothing selection.
- - Curated window displays and managed online product postings.
- - Responsible for closing procedures, register duties , and team supervision.
Server / Hostess
Branda’s Italian Grill, Budd Lake, NJ
- - Delivered high-quality customer service in fast-paced dining environment.
- - Served as lead hostess while overseeing registers and closing procedures
Education
High School Diploma -
Cosmetology License -
Skills
- - Excellent Customer Service & Communication
- - Leadership & Management Experience
- - Cash Handling / Register Operations
- - Microsoft Office Proficiency
Work Experience
01-2019
Timeline
Beauty Advisor
Sephora, Rockaway Commons
11.2024 - Current
Dry Cleaners Clerk
Small Valley Cleaners, Long Valley, NJ
03.2023 - 11.2024
Manager
Plato’s Closet, Ledgewood, NJ
08.2021 - 03.2023
Server / Hostess
Branda’s Italian Grill, Budd Lake, NJ