Kimberly Rodriguez
Rancho Cucamonga,CA
Summary
Enthusiastic worker dedicated to team success through diligent effort, meticulous attention to detail, and exceptional organizational skills. Committed to continuous learning, personal growth, and achieving excellence in all tasks. Thrives in fast-paced environments, prioritizing safety, and consistently ensuring punctuality. Adept at handling stressed or difficult customers.
Overview
6
6
years of professional experience
Work History
Beauty Advisor
Sally Beauty
02.2024 - Current
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Processed payments, entering sales in register for prompt customer service.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Addressed customer inquiries promptly and professionally, resolving issues efficiently while maintaining a courteous demeanor.
- Answered phone calls and helped customers with anything they may need.
- Sent out emails to upper management about our goals for the day or anything else we need to communicate out to them.
Shipping Receiver
Costco
07.2020 - Current
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Orchestrated routing by producing accurate shipping documentation and package labels.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Provided primary customer support to internal and external customers.
- Proficient on writing emails out to management or customers
- Proficient computer skills
- Would use specific programs needed for shipping and also Microsoft for communication or writing down any data.
12B
Army Reserve
06.2018 - 06.2022
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Always arrived on time whenever they put out a certain time for us to be somewhere.
- Always work as a team.
- Good attitude and following directions.
- Always following the safety procedures.
Rt&p
Disneyland
07.2019 - 03.2020
- Maintained excellent attendance record, consistently arriving to work on time.
- Provided high-level customer service through friendly approach, strong professionalism and timely assistance.
- Made sure I always followed all safety rules for myself and also other.
Order Picker
Pier 1 Imports
02.2019 - 06.2019
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Maintained tidy and clean work areas to promote optimal productivity and safety standard.
- Used Taylor-Dunn to carry the inventory I would be picking up.
- Used fork lift for 4 months.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
Education
High School Diploma -
Chaffey High School
Ontario, CA05.2017
Skills
- Order picker
- Know how to use scanner and headphone machine
- Packing and wrapping pallets
- Label machine
- Able to pick up to 50-60 pounds
- Shipping and Receiving
- Inventory Control
- Recordkeeping
- Packing and scanning
- Excellent Communication
- Self-Motivated
- Leadership
- Organization and Time Management
- Client communication
- Written Communication
- Excellent customer service
- Proficient computer knowledge
- Can make and receive calls confidently and professionally
- Can scan and fax
- Also can create pdf files or anything type of files
- Customer Service
- Customer Engagement
- Customer Consultation
- Computer Proficiency and Microsoft Office Also good with outlook email
- Multitasking Abilities
- Data Entry
- Proficient in Software
Languages
Spanish
Full Professional
Timeline
Beauty Advisor
Sally Beauty
02.2024 - Current
Shipping Receiver
Costco
07.2020 - Current
Rt&p
Disneyland
07.2019 - 03.2020
Order Picker
Pier 1 Imports
02.2019 - 06.2019
12B
Army Reserve
06.2018 - 06.2022
High School Diploma -
Chaffey High School
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