Paris McCullough Williams
Harvey
Summary
A patient, dependable, driven, solution-oriented, dedicated worker who strives to bring a punctual work ethic and genuine commitment to every job. Motivated and highly professional associate who strives to go above and beyond in work environments, and is always seeking to add to current skills. More than five years of experience in customer service, and a reputation for being calm under pressure and a clear communicator. Takes pride in being able to resolve issues not just quickly, but efficiently with a goal to leave every customer satisfied. Includes professionalism and the importance of building trust while providing a service.
Overview
6
6
years of professional experience
Work History
Beauty Advisor
Sephora
Orland Park
10.2025 - Current
- Advised clients on skincare routines and product selections.
- Demonstrated makeup application techniques to enhance customer experience.
- Maintained product displays and ensured an inviting store environment.
- Educated customers about brand promotions and loyalty programs.
- Collaborated with team members to create engaging in-store events.
- Handled customer inquiries and resolved product-related issues promptly.
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
Fulfillment Associate
Amazon Warehouse
Country Club Hills
09.2022 - 12.2023
- Processed and fulfilled customer orders with a high level of accuracy and efficiency.
- Utilized warehouse management system to track inventory levels, locate products, and update order statuses.
- Performed quality checks on incoming and outgoing shipments to ensure product integrity.
- Maintained a clean and organized work area, following safety protocols at all times.
- Assisted in inventory counts and cycle counts to maintain accurate stock levels.
- Contributed to process improvement initiatives by suggesting ideas for optimizing workflow efficiency.
- Managed returns process including inspecting returned items for damage or defects before restocking them appropriately.
- Skilled in adapting to new technologies, tools, and digital systems quickly.
Certified Lash Technician
Paris' Luxe Beauty
Harvey
06.2021 - 11.2023
- Applied individual eyelash extensions to clients, adhering to strict hygiene and safety protocols.
- Consulted with clients to determine desired lash style and length, providing recommendations based on their natural lashes and eye shape.
- Achieved a high average client satisfaction rating by consistently delivering high-quality lash services.
- Maintained a clean and organized work area, ensuring all tools and equipment were properly sanitized before each appointment.
- Managed appointment scheduling system, effectively coordinating multiple clients' appointments throughout the day.
- Educated clients on proper aftercare techniques to maximize the longevity of their lash extensions.
- Stayed up-to-date with industry trends and new lash extension techniques through continuous education and training programs.
- Collaborated with team members to create promotional materials for special offers or events, attracting new clients.
- Demonstrated expertise in various lash application methods such as classic lashes, volume lashes, hybrid lashes, etc.
Retail Sales Associate
Innovator Signatures
Homewood
03.2020 - 12.2022
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Was a task leader and later received the managerial position.
- Calculated pricing, applied discounts and collected payments to process transactions.
- Educated customers on product and service offerings.
- Assisted customers select products best fitting personal needs.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Processed payments and maintained accurate drawers to meet financial targets.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Recommended merchandise to customers based on needs and preferences.
- Led and motivated fellow associates to achieve performance targets and customer satisfaction goals.
- Delegated tasks effectively and fostered a positive team environment.
Education
Business Administration - Some college
Illinois State University
Normal, ILHigh school diploma -
Marian Catholic High School
Chicago Heights, ILSkills
- Cash handling
- Teamwork
- Warehouse experience
- Inventory management
- Communication skills
- Load & unload
- Professional ethics
- Problem-solving
- Pallet jack
- Phone etiquette
- Organizational skills
- Order picking
- Patience
- Initial Contact (sales skills)
- RF scanner
- Order picker
- Heavy lifting
- Time management
- Customer service
- Retail sales
- Adaptability
- Materials handling
- Relationship building
- Upselling strategies
Timeline
Beauty Advisor
Sephora
10.2025 - Current
Fulfillment Associate
Amazon Warehouse
09.2022 - 12.2023
Certified Lash Technician
Paris' Luxe Beauty
06.2021 - 11.2023
Retail Sales Associate
Innovator Signatures
03.2020 - 12.2022
Business Administration - Some college
Illinois State University
High school diploma -
Marian Catholic High School