ALEXIS C. MOORE
Westlake
Summary
Military veteran with 5 years of proven experience in the United States Air Force. Demonstrated ability to achieve measurable results while leading teams in a dynamic, fast-paced environment. Possesses a comprehensive background in law enforcement, force protection, anti-terrorism, and security systems derived from conducting domestic and global operations in the United States and Middle East. Successfully managed risk across multiple lines to safeguard assets, property, and equipment valued over $15 million while consistently meeting the expectations of senior leadership. Known for maintaining a high level of professionalism throughout my career in the United States Air Force. Supported by an Associate Degree in Criminal Justice and holding a current Security Clearance (T3R) with a clear date of May 19, 2020.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Electronic Security System Program Manager
United States Air Force
04.2024 - 11.2024
- Managed the planning, installation, maintenance, and lifecycle management of intrusion detection systems, access control systems, and surveillance systems.
- Coordinated and oversaw project timelines, budgets, and deliverables to meet mission requirements and ensure compliance with Air Force standards.
- Provided technical and hands-on training to security personnel on system operations, knowledge and troubleshooting.
- Maintained accurate records of configurations, upgrades, maintenance activities and provide periodic status reports to leadership.
- Worked with contractors and vendors to procure, install, and maintain equipment, ensuring timely delivery and adherence to specifications.
- Liaised with other DoD agencies, local authorities and external organizations to ensure interoperability and alignment of security systems.
Base Defense Operations Dispatcher
United States Air Force
04.2023 - 03.2024
- Reduced response times for emergency situations through effective prioritization and efficient deployment of resources.
- Demonstrated adaptability under pressure by successfully managing multiple competing priorities during high-volume periods or unexpected events.
- Leveraged two-way radio or telephone to dispatch security officers or other personnel.
- Maintained accurate records of dispatched calls, ensuring timely follow-up on pending issues and seamless shift transitions.
- Assisted in emergency situations, coordinating resources and providing critical information to first responders.
- Studied building floor plans to give directions and provide accurate information.
- Received emergency and non-emergency calls to dispatch security service and medical assistance.
- Utilized mapping tools and GPS technology to enhance officer response times by ensuring accurate location information during dispatches.
- Contributed to the development of new standard operating procedures, increasing efficiency and reducing potential errors in dispatch processes.
- Communicated pre-arrival instructions to emergency medical personnel, helping first responders deliver appropriate care and support to individuals.
- Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
- Trained new dispatchers on company protocols, software systems, and effective communication techniques for better team performance.
- Provided superior customer service by addressing caller's concerns promptly and professionally.
Alarm Monitor
United States Air Force
01.2023 - 04.2023
- Improved situational awareness through real-time video surveillance integration with alarm systems.
- Kept accurate records of all alarm activations, allowing for detailed analysis and follow-up investigations when necessary.
- Enhanced security measures by consistently monitoring alarm systems and promptly reporting any irregularities.
- Monitored CCTV cameras and alarm systems for security breaches.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Assisted in the training of new alarm monitor operators, sharing knowledge on best practices for effective alarm monitoring procedures.
- Troubleshot technical issues related to alarm equipment, resolving problems quickly while minimizing downtime.
Installation Patrolman
United States Air Force
12.2020 - 12.2022
- Participated in emergency response teams when necessary, providing support in managing crisis situations effectively.
- Enhanced security measures by conducting thorough and regular installation patrols.
- Monitored gate activities, controlled traffic, and responded to emergencies on base.
- Developed and maintained cooperative relationships with local, state and federal law enforcement agencies to support communication.
- Executed search and seizure operations in strict accordance with applicable laws and regulations.
- Wrote detailed reports of all security breaches and investigations.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Played a key role in maintaining a professional atmosphere among the patrol team by setting an example of punctuality, reliability, and dedication to duty.
- Patrolled base facilities and housing areas to deter crime, monitor activities, and provide force protection.
Security
United States Air Force
04.2019 - 12.2020
- Ensured overall safety with thorough inspections of facilities and equipment, identifying and addressing vulnerabilities.
- Implemented strict access control measures, significantly reducing risk of security breaches.
- Monitored surveillance equipment to detect unauthorized entry, contributing to safety of classified areas.
- Provided VIP security for high-ranking officials visiting base, ensuring their safety at all times.
- Identified and reported suspicious activity to prevent security incidents.
- Operated security console equipment to monitor and control access.
- Safeguarded sensitive materials by implementing rigorous inventory management practices and adhering to established guidelines.
Server
Willard Varsity Club Sports Bar and Grill
09.2017 - 02.2019
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
- Processed orders and sent to kitchen employees for preparation.
Education
Associate of Applied Science - Criminal Justice
Community College of the Air Force
01.2024
Airman Leadership School - PME
Peterson Space Force Base
01.2023
Skills
- Law Enforcement
- Security Processes/Procedures
- International Relations
- Intrusion Detection Systems
- Problem-solving
- Project management
- Detail-oriented
- Strategic planning
- Process improvement
- Team leadership
- Decision-making
- Project coordination
- MS office applications
- Program leadership
- Training and development
- Critical thinking
- Interpersonal skills
- Work Planning and Prioritization
- Flexible and adaptable
- Attention to detail
- Customer service
- Public speaking
- Team development
- Personnel management
- Risk analysis and management
- Customer and personnel training
- Electronic and communication systems
Certification
- Secret Security Clearance (T3R)
- CPR Certification - American Red Cross
- Weapon Systems Qualifications
- Vindicator and TASS Alarm Systems Certified
- Professional Military Education Courses
Awards
- Air and Space Commendation Medal
- Air and Space Outstanding Unit Award
- Air Force Good Conduct Medal
- National Defense Service Medal
- Global War on Terrorism Service Medal
- Air and Space Overseas Service Ribbon Long
- Air and Space Longevity Service Award
- USAF NCO PME Graduate Ribbon
- Air and Space Training Ribbon
Languages
English
Full Professional
Contact
Westlake, OH 44145
Timeline
Electronic Security System Program Manager
United States Air Force
04.2024 - 11.2024
Base Defense Operations Dispatcher
United States Air Force
04.2023 - 03.2024
Alarm Monitor
United States Air Force
01.2023 - 04.2023
Installation Patrolman
United States Air Force
12.2020 - 12.2022
Security
United States Air Force
04.2019 - 12.2020
Server
Willard Varsity Club Sports Bar and Grill
09.2017 - 02.2019
Airman Leadership School - PME
Peterson Space Force Base
Associate of Applied Science - Criminal Justice
Community College of the Air Force