Alexis Colla
Maxwell
Summary
Adaptable professional with strong leadership and communication skills, adept at transitioning into new environments. Demonstrates a consistent ability to rapidly acquire and apply knowledge effectively. Committed to continuous learning and excelling in dynamic settings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Personal Assistant
Aviv Collection LLC
Austin
11.2024 - Current
- Screened phone calls and emails, prioritizing messages, and responding on behalf of the executive as needed.
- Handled confidential information with discretion while maintaining a high level of professionalism at all times.
- Processed online orders daily.
- Helped reorganize the jewelry.
- Helped prepare for pop-up market days.
- I helped with customer service at the shop.
- Assisted the welder with jewelry applications on customers.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
Barista
Pretty Cute Coffee
Austin
10.2024 - 12.2024
- Expertly prepared and served a variety of coffee beverages, including espresso, cappuccino, latte, and cold brew.
- Consistently maintained high standards of quality in every drink made, ensuring customer satisfaction.
- Provided exceptional customer service by greeting customers with a friendly demeanor, and addressing their needs promptly.
- Efficiently operated espresso machines, grinders, and other equipment to produce consistent, delicious coffee drinks.
Barista/Cashier
Muzzy's Bagels
Austin
08.2024 - 09.2024
- Consistently maintained high standards of quality in every drink made, ensuring customer satisfaction
- Provided exceptional customer service by greeting customers with a friendly demeanor, and addressing their needs promptly.
- Efficiently operated espresso machines, grinders, and other equipment to produce consistent, delicious coffee drinks.
- Maintained cleanliness and organization of the coffee bar area at all times for a pleasant customer experience.
Barista
Compass Group Amazon
Austin
03.2024 - 05.2024
- Closely monitored the freshness of ingredients to guarantee the best taste in every cup served.
- Suggested personalized drink recommendations based on customers' preferences and dietary restrictions.
- Maintained cleanliness and organization of the coffee bar area at all times for a pleasant customer experience
- Consistently maintained high standards of quality by following recipes, and ensuring proper brewing techniques.
Shift Lead Barista
Dutch Bros
San Marcos
04.2023 - 02.2024
- Trained and mentored a team of 5-7 baristas, ensuring consistent delivery of high-quality coffee beverages, and exceptional customer service.
- Managed inventory levels, reducing waste with accurate forecasting and ordering.
- Maintained cleanliness and organization of the coffee bar area, exceeding health code standards.
- Implemented training programs to enhance barista skills in latte art techniques, resulting in visually appealing drinks that increased customer satisfaction.
- Coached team members to increase productivity and reduce workplace accidents.
- Collaborated with management to set performance goals and evaluate progress.
Student Volunteer
Lehman High School
Kyle
08.2019 - 05.2023
- Being a member of the Leo and Women in STEM club allowed me to volunteer at football games and city events.
- Developed strong oral and written communication skills in working with people of different ages.
- Organized student activities and events to promote campus life.
- Assisted with prepping food and handling customer orders throughout the football season.
- Helped prepare sale items for fundraisers.
Crew Member
P.Terry's
Kyle
09.2022 - 03.2023
- Oversaw cash register operations to ensure accurate transactions.
- Managed fry station to ensure consistent quality and timely preparation.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
Education
High School Diploma -
Lehman High School
Kyle, TX05.2023
Skills
- Customer Engagement
- Sales Expertise
- Cash Handling Proficiency
- Food Service Experience
- Effective Time Management
- Proficient in Retail Calculations
- POS System Management
- Food Safety Standards Knowledge
- Coffee Preparation Expertise
- Team Leadership Experience
- Shift Coordination
- Office organization
- Inventory management
- Team collaboration
Certification
- Food Handler Certification
- TABC Certification
- Driver's License
Affiliations
- Color Guard, Active Team Member
Timeline
Personal Assistant
Aviv Collection LLC
11.2024 - Current
Barista
Pretty Cute Coffee
10.2024 - 12.2024
Barista/Cashier
Muzzy's Bagels
08.2024 - 09.2024
Barista
Compass Group Amazon
03.2024 - 05.2024
Shift Lead Barista
Dutch Bros
04.2023 - 02.2024
Crew Member
P.Terry's
09.2022 - 03.2023
Student Volunteer
Lehman High School
08.2019 - 05.2023
High School Diploma -
Lehman High School
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