Alexis Connor
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. Reliable Shift Leader with Two years in the food industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Leader
Dunkin' Donuts Franchising
01.2021 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Enforced company policies and regulations with employees.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
GED -
Sierra Vista High School
Las Vegas, NV05.2023
Skills
- Content Management Expertise
- Drawer Assignments
- Diplomatic and Fair
- Active listening
- Confidence
- Able to assist team members when necessary
- Able to multitask
- Experience with using Excel formulas, functions and pivot tables, word documents , and online mailings
Certification
Serve Safe food Safety Certification
Timeline
Shift Leader
Dunkin' Donuts Franchising
01.2021 - Current
GED -
Sierra Vista High School