Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
4
4
years of professional experience
Work History
Supervisor of Operations
United Parcel Service, UPS
06.2020 - Current
Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
Boosted employee morale by recognizing outstanding work efforts and providing regular opportunities for professional development.
Completed weekly payroll for 20+ employees.
Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
Developed and implemented training programs for new hires, improving overall team productivity and performance.