Alexis Cordero

• I am a motivated unification specialist that focuses on initiating, coordinating and maintaining direct contact with child refugee family members.
• I facilitate timely release and discharge of our minors to an identified family member or custodian. I assist with helping sponsors complete all required forms and documents.
• Followed all company policies and procedures to deliver quality work.
• Developed comprehensive case management services, fostering family independence and financial stability.
• Increased efficiency in case management through diligent attention to detail and thorough recordkeeping.
• Provided case management services to monitor client access to resources and services.
• Developed comprehensive case management plans for vulnerable children, ensuring timely interventions and support.

• Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements
• Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
• Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
• Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
• Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
• Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
• Coordinated essential services for clients, resulting in improved overall well-being and self sufficiency.
• Participated in regular professional development opportunities to stay current on best practices within the field of case management.
• Strengthened relationships with community organizations to increase access to supportive resources for clients in need.

I started my employment with Wing It as a cashier. I was a hard worker and a quick learner who took pride in the job. I was offered the assistant manager position within a year after I started. With my ability to manage employees and bring upsales I was offered the general manager position where I continued to take pride in the job and utilized my creativity to keep business up and flowing.

• Oversaw day to day duties which included front of the house and back of the house.
• Hiring, training and scheduling employees.
• Ensuring customer satisfaction, responding to complaints, ensuring health, safety and food regulations.
• Overseeing stock levels, ordering food, beverages, equipment and supplies as needed.
• Managed budgets and analyzed performances.
• Provided conflict resolutions between employees and ensured a safe work environment.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.